Fox Hill Event Center — Attraction in Clam Lake Township

GLUTEN SENSITIVE PEOPLE PLEASE READ!!!!!!! If you or any one you know that would be attending your wedding that has any food allergies or any issues with food, DO NOT BOOK!!! I had attending a wedding here and have Celiac Disease, which is an autoimmune disease that when I eat gluten or wheat products my body attacks like it's bad. Sadly this means I get very sick when I have it in my system. I had asked the catering staff which items on the table would be gluten free for me to consume. They had no idea and looked at me like I was crazy, and told me to go ask the wedding coordinator so I did, she also did NOT know, then I had to wait for the coordinator to text someone to get an answer, a few minutes she finally told me everything on the table was gluten free but the bread and Salad crutons, so I said thank you. I filled my plate with food and headed to my table to eat! The lady was giving me very unsure vibes, so I pulled out my Nima Sensor that test food for wheat and gluten and it came back positive!!! I had ate a salad off that same plate and got very sick from it. The staff didn't seem to care about the food coming back positive after telling me it didn't contain gluten. I have now been sick for days and have permanent damage to my small intestine. They didn't even offer for other options at all for me, lucky I had snacks in my car so I could at least eat something. And the bride and groom told the owner of the venue that there will be 3 people that are gluten free attending this event and it never even got passed on to the catering company or the coordinator!! Not impressed, good thing I canceled my wedding here....

We had a beautiful wedding here and the staff was friendly and helpful. However, the communication was lacking. We had planned to do our rehearsal at 4pm the Friday before the wedding but the coordinator didn’t show up until about 20 after when we had already been trying to figure things out by ourselves. On wedding night they did last call at 10:45 when we had thought it would be at 11:15. Oh well, not a huge deal. But then I requested a song shortly after that from our dj and he said he didn’t have time to play it as they told him he needed to be out BY 11. Nobody told us this and we thought music was going until at least 11:30. One of the reasons we picked this venue was to be able to have a late ish night. So my bridesmaid talked to staff and they were able to prolong things and we did end up going until 11:30-11:45 or so which was awesome but we never knew they had planned to shut down early. And I had talked to coordinator and was set to clean up the venue the next day at 9am but staff told us on wedding night we needed everything out by the end of the night. My dad talked to them and got them to agree to put anything we didn’t manage to get out in the back room for the morning which they did and we really appreciated. All in all we are very happy with our wedding and are so glad we had it here but there was definitely some miscommunications. The food was great and we got so many compliments on it and the venue was beautiful indoors and outdoors and we got lots of great pictures! Would definitely recommend but if I could do it again we would definitely have asked more questions and clarified an exact timeline a...

Initially they were very helpful and clearly knowledgeable about their facility and how to run an event smoothly. We were very happy with the process and communication.

Unfortunately, our event needed to be cancelled. We were just under a month out when we notified them and I understand that they had already met with us and put in several hours of their time. I also understand that we had essentially taken up that date, preventing them from booking it with someone else. However, this was for an early December date, what they considered "offseason" and therefore not really in high demand.

When we notified them of our need to cancel and asked about a potential refund, we were expecting at least a partial refund. They had been paid over $2000.00 dollars and had not really done anything at this time and the likelihood that we prevented them from booking someone else is minimal. We certainly did not expect a full refund, but something would have been appreciated, especially considering the circumstances leading to our cancellation.

In complete transparency, our contract did say that payments were not refundable. Very disappointed that this is how this was handled and certainly would prevent us from booking anything with them in the future or recommending...