T-Mobile — Attraction in Claremore

UPDATE: I was charged for service, though I returned equipment and canceled within my 14 day cancelation period. Upon reviewing the receipt received at this store on 6/17, the employee did not note my name as the customer, they "guest" was entered in the name field. So, now I am stuck trying to get a refund for service and equipment I do not have. Furthermore, since he let the bill cycle, now I will have to battle them trying to lock me into a contract.

DO NOT DO BUSINESS WITH TMOBILE.

I went to 2 other Tmobile stores to return my Home Internet modem. I was bummed it didn't work in my home. The other 2 stores refused to process the return for me. This store did process it kindly and...

Went there to activate a new line. The representative talked us in to trading up to a IPhone 16. We agreed and were told we could drop the phone off there or to any t mobile location when we got everything transferred. We came back the next weekend to drop the phone off and the representative told us a shipping label was being sent and we had to mail in the phone. We never received a shipping label and we also discovered the deal showed no trade in. We were pretty disappointed with the way we were mislead by the staff there. We have done business there before and was treated well. We are still working to...

We had been told that our Galaxy phone had issues and needed to be replaced. We went thinking we would have to purchase new phone. Fortunately we got to talk to Karissa. She looked at the phone and in just a few minutes she found two apps that had problems and deleted them. That corrected all the problems with the phone. Karissa is a very knowledgeable employee and a asset...