Papa Johns Pizza — Restaurant in Claremore

I ordered pizza for my family around 12:45pm and did not receive the pizza until 1:45pm. The order was only supposed to take 30-40 minutes. The delivery driver called me and said the order got bumped off the screen and she wasn't sure why, but that my food was made fresh and wasn't just sitting there. The pizza and side weren't cold, but definitely not as hot as I expected. I used to think Papa Johns was the more upscale pizza place in my area, so we don't order unless we have the extra money. With that being said, pizza hut is almost right next door to this Papa Johns and even when it takes 45 minutes the pizza is always very hot and just seems fresher. Papa Johns used to provide excellent service and delivery, but this is my second unsatisfactory experience and I'm lead to believe it has...

Not many things nice to say about the food quality or attention to customers orders. On July 10 my wife ordered a XL New York pizza and Oreo bites. The pizza was customized to be well done. The pizza was undercooked and not an attempt to assure being well done. Tried calling store but it was after 11pm and no one answered. Made contact next day and job was not complete with it being credited to our account for replacement, as I found out tonight 7/22 that customer service and making sure to bring people back for your business is not important as the manager tonight basically called me a liar cause someone else didn't do there job! One thing I know is I will not spend money at this...

Under new management, all hotels with reward cards for free pizzas, must now be a delivery and you have to pay the delivery fee that the drivers dont even get!(i asked multiple drivers) on the hotel reward cards it says right in the middle carryout or delivery! They are no longer allowing carryouts! Complete false advertisement! This claremore papajohns is the first papa johns in 5 states that i have lived in that is not honoring the advertiments that hotels providing. This is the worst management team i have ever encountered at a papa johns! I definitely do not recommend this property nor will i to any...