Edit...
Spoke to the pharmacy manager JOE today. I brought to his attention an ongoing issue I have had with one of the pharmacist, MARIAM.. I asked him to please lay out and explain to me the reason I keep having these issues. He told me there isn't a reason "pharmacist are under no obligation to fill any prescriptions." I said ok but can you still give me a reason so I understand. He said no. He said it doesn't matter what actually happened. It doesn't matter what the reality of the situation is. It doesn't matter how I feel about it. They won't consult with my doctor or myself, period. I had to contact my doctor personally. He then told me with all of that said "he has to side with the other pharmacist" regardless. Even though he wasn't there and has no first hand knowledge of the situation. He won't investigate it any further. And also bc I have questioned them I am no longer welcome to fill prescriptions there either. No explanation, no reason, no empathy and no compassion. I told him don't you understand elderly people are having to go without their medications for the same reasons I'm having issues and it is happening constantly. That they are breaking so many laws and hurting patients. It is discrimination against people with a disability.
I challenge joe and walgreens as a corporation to deny anything in this statement to try and have it removed as spam. I also would advise against being untruthful as the conversation we had today was recorded.... Obviously. I'd advise Google to ask walgreens for evidence to the contrary before removing this as spam, as I for see this going to court in the very near future.
When subpoenas start flying and discover is introduced I can't wait for them to start lying, as...
Read moreI wish I could leave no stars at all. I am so upset with how the pharmacy deals with the communication towards Kids medication. SOME KIDS REALLY NEEDS THEIR MEDS. I took my son to see his doctor and to refill his medication, which is very important for him to keep taking. I went to the pharmacy and picked up all his medication’s and I was missing one, the very most important one. I asked the pharmacist is there anything else? My son is missing one? The pharmacist response was no ma’am. So I had to make another appointment with my son doctor and told the doctor he didn’t send my son medication which he needs for school. And he looked at me surprised and confused, but he sent it again to the pharmacy. So today I went to pick up the medication and they only gave me one. AGAIN. I looked at the pharmacist and said to him, my son is missing one more and I am 100% sure that the doctor sent it. The pharmacist looked and he said oh yeah… We don’t refill these for new patients… I looked at the pharmacist like for real??? And now you tell me this??? Like… When were you planning to tell me this??? This is the second time going to pick up the same medication and the pharmacist had no intention at all to tell me that they didn’t refill to “new patients” FIRST OF ALL MY SON IS NOT A NEW PATIENT AND HE’S BEEN ON THIS SAME MEDICATION FOR YEARS!!! OMG!!! You would think these people would be smart enough to have clear communication with their customers. Never have I ever had such an experience like this one in my life. My kid needs his medication and these people give a crap about others needs. It only takes one phone call. One phone call is enough to let people know. Very...
Read moreThe first time I went in when I moved to this area a lead and an associate we're very rude to me and acted stuck up. I asked them for help and the lead scoffed and walked away. When I got to the register the associate ated like it was so hard to split the tab when there's a button for that. Then he called up the lead that scoffed at me and she started raising her voice at me because I wanted to split the tab. This time when I went in I was there five minutes before they closed and the doors were locked. The lead at the door just stood there starting at me. She oppened the door for an exiting customer and by that time it was ten. She proceeded to tell me that they were closed and that it was five after which was not. I told her she watched me stand there for five minutes and that I just needed a pack of ciggaretts. The lead theb started to raise her voice at me and made the excuse that her register person already closed out her register. When I asked her if she had printed out the end if day and racked the till she got mad and yelled at me as a was purchasing my ciggaretts. I worked at a Walgreens for a year with isn't too long but long enough to see every thing management deals with but I had never seen management with such short temper and such poor customer service skills. It's "right around the corner from happy and healthy" not right around the corner from...
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