Gano's Power Equipment — Attraction in Colchester

Past rentals great for many yrs so 5 stars from past, 1 star today. Today things changed. Rented a carpet cleaner... 2 on the shelf. Took one home and it leaks....blows out water through the exhaust. Realized part of foam seal missing from the tank assembly and that this was a problem for others before bc tank all taped up with electrical tape which. Am assuming was to stop leaks??!.... I called and asked to switch for new machine bc it was leaking. Guys says 'sure' and hangs up. My wife takes it back and see same tape job on the other machine....guys tells her '''well it is a flimsy handle and you gonna have to tape it down' .... Really? Took photos and video.... Happy to share. #badcustomerservice, #thanksfornothelping, #lastpurchasefromGanos

Go to stop-n-shop and get the Rug Doctor, you also get theirs for 24...

Love this place. I bought a snowblower many years ago and a chain saw several years back. Today I was back to replace a trimmer. They are very knowledgable and the the stuff they sell lasts. Anytime I have ever had to go back for parts or service they are quick to help. I asked the guy today if I needed anything but fuel and he told me he would add fuel and start it up. He came out and gave me quick instructions to operate. I was ready to start using it. Unfortunately it was raining. They also extended the warranty with the purchase of a fuel additive i would need anyway. I may have been able to get one a little cheaper from one of the box stores but don't feel like the quality is there. Also they dont stand behind the products or service them like these guys can. This is my go to for all...

I want to thank the people at Gano’s power equipment for the patience and time they gave me. I didn’t buy my zero turn mower from them to which I wish I did buy my zero turn mower from them and in the future I will buy my stand on zero turn from them that’s a fact. But they fix my mower and put on my grass blocker quick and fast. The Communication was excellent the service that they provide was excellent.

Please remember the opinion you should follow should be your own But take this review as a second opinion from a complete...