Mel’s Downtown Creamery — Restaurant in Colchester

⭐️⭐️⭐️⭐️⭐️ A Huge Thank You to Mel’s Downtown Creamery in Colchester!

I can’t say enough good things about our experience at Mel’s Downtown Creamery! My son has a severe peanut allergy, and he was sharing a Big Kahuna sundae with his friends. The three amazing employees behind the counter went above and beyond to make sure there was absolutely no cross-contamination or risk of peanut exposure. They were so careful, diligent, and kind—it truly gave us peace of mind and made the experience stress-free.

Not only was the service outstanding, but the ice cream was absolutely delicious! We left feeling happy, safe, and incredibly grateful. Thank you, Mel’s, for your exceptional care and for making it possible for everyone to enjoy such a sweet treat....

The owner is not concerned about customers. I bit down on a large piece of plastic in my ice cream and could have broken a tooth or choked. I went back to the shop and gave them the piece of plastic and the employee said the owner would call. Never did. Called the shop and was told they would tell the owner again and I would get a call. Never did. Went back and was told again and the employee actually messaged her while I was standing there yet the owner never contacted me. We used to be regular customers but will never go back since the owner doesn’t care about the quality of the product or safety if their customers. I would not recommend this place. If I had received a courtesy call, I would have continued to buy my ice...

Surprise find! Google recommended Mad Hatter Cafe which is specialty ice cream. Pulled in right next door to this hometown, simple in the best way, DELICIOUS ice cream. So glad for the accident because Extreme Chocolate is appropriately named :-D and strawberry included actual strawberry pieces. Tasted REAL (and they have soft serve, for those who want that) in cups, cones, milkshakes, sundaes, floats, specialty sundaes (had some crazy looking ones on their menu!) and banana splits. During COVID-19 craziness, their curbside, delivery, and pickup options were helpful and the walk-in pickup was one-way and tape on the floor to help social distancing. Skip the Mad Hatter...