Sunset Drive-In — Attraction in Colchester

Sometimes you only know what kind of service you are going to receive is when something unexpected happens and that is what happened to us while we were at the Sunset drive in theater in Colchester. It was our first time, we watched the movie and left, no issues, food was as ordered, movie screen was okay, staff were friendly but nothing extraordinary and more than a typical movie going experience. But then we get home and I could not find my wallet, having made no other stops we return to the Sunset Drive-in theater not sure how we would be able to search in the dark, it was around 10:30 pm..and if we could even turn our lights on with movies still playing. To our pleasant surprise, the box office person was very helpful and radioed staff to help us look for the wallet. Two grounds crew met us in the row where we had parked and helped us search the parking spots and also looked in the car. They brought their flashlights and walked up and down with us, there was a not a single moment that I felt that I was being an inconvenience, everyone seemed like they cared about me finding my wallet. For some, this may be a typical experience, but us being minorities sometimes the level of service we receive varies unfortunately. We did not find the wallet at that time, but we are genuinely appreciative of the efforts of the staff. They were very nice, friendly, and showed real consideration for us which I believe is lacking in some service industries. The staff also took my number and name down, promising that if someone found it in the morning, they would call us which again was very thoughtful. Eventually, when we got back home, we found my wallet, after going through the car for a couple of hours..it had fallen into a crevice inside the door and it was very well hidden from all of us. This is a very simple act that the staff at the drive in theater, but it was a truly amazing experience for me given my small...

A horrible experience. Drive up to the ticket booth with snacks ready to watch a movie. The guy at the ticket booth was pretty odd, and didn't greet us, just said "$24". I hand him my card, I hear the credit machine beeping, and he says "card invalid". I asked him what that meant and he repeated "card invalid". I ask him to try again, so he does and he snarkily reads out the prompts from the machine. When he gets to the pin screen, he says they "don't do pin here". I said you'll need to put the pin or it won't go through. He ASKS ME WHAT MY PIN IS, and when I tell him I won't tell him my pin, he tells me to "beat it you're not getting in". I was with my partner and we were absolutely appalled at the old dyed black hair man's tone, and attitude, so we didn't push it any further. An absolutely odd experience, not sure if he was trying to charge us more than $24. I've seen reports here before about customers being charged $224, and if I gave him my pin I wouldn't have been able to dispute it. Will never ever be back, please check your...

Drive-ins are wonderful: a whole movie experience for half the price & in the intimacy of your own car! I've seen families back up their ban & pop the back hatch, I've seen fogged up windows of what I assume is a first date, and I've seen some amazing classic cars come to relive memories. Though there are still some useable speaker boxes, the drive-in also uses some low frequency FM stations to broadcast the movie's sound, which I've never had trouble with. Please remember good drive-in etiquette that I've learned over the years: 1) if you have to move your car or come in a bit late, remember to use your Amber "idiot" lights if anything; headlights are distracting & can ruin the image on screen, 2) please do not idle, the sound detracts from the film and will fog a front window behind you, 3) if you have a larger vehicle or plan to pop your hatch up, please try to park towards back; this is less important, but doing so might prevent you from blocking the vision of the...