Body Refinery Gym — Attraction in Columbia

I went over to Body Refinery earlier this week to check it out and get some more information on membership options. The facility itself is nice, clean, and has a good variety of equipment there. Unfortunately, that was where my positive experience ended. I walked up to the front desk and asked to look around the gym and get more info on memberships.The man at the front desk who assisted me stereotyped that I was a female and spent an extensive amount of time discussing the various group fitness and yoga classes they had, along with spending too much time showing me around the cardio room/ group fitness studios. When he finally took me in to the weight room, he quickly walked through the area and spoke with his back facing me the entire time. He did not seem interested in showing me around that portion of the gym at all. As we arrived back to the front desk, he ONCE AGAIN brought up group fitness classes with me. At this point, I kindly mentioned to him that I am not there to do group fitness, and that the whole reason I wanted to join BRG was for the strength equipment. I lift several days a week, and was very offended that this man assumed by my stature and overall appearance that I only wanted to do group classes or cardio. What amazed me even more is that he never asked me once what my goals were, or why I was interested in their gym. I have never gone somewhere that did not ask me what brought me there, then catered my tour to my goals. I also have never walked out of a gym feeling so disrespected and in shock of an experience I had. After the experience I had earlier this week, I am going to take my money elsewhere to a gym that respects all members...

Honestly the gym is over hyped and over priced.

The owner is too busy being worried about gossiping with gym guests about other gym guests to actually fix anything.

Broken clock, trashy paper towels, half the machines look to be from a prison, cramped and over stuffed with stuff, the toilets in the men’s bathroom are all busted and disgusting, the sauna is down half the time, and I could keep going. If I wasn’t forced to have a year membership by Jon’s contract I’d cancel. Don’t bother signing up here. He also lied to everyone, he used to give out rewards points where you could get a shirt or towel and what not, to which he does not deliver. I was supposed to get a towel months ago. He said he would get it to me, never happened, and now the points all disappeared. He’s a liar.

Again by the way, Jon or whatever his name is, is too busy spreading gossip about gym guests to fix any of the problems in his gym. Your main gym clock being 20 minutes off for the last 6 months is hilarious considering you freak out over someone leaving a single plate on a machine or not flushing a toilet (which btw are supposed to flush on their own. I shouldn’t have to use my hand to cover a piss soaked sensor because you are too cheap to buy new ones that work or just...

I HIGHLY recommend BRG. The staff is so professional, the facilities are second to none, and the 24 access has been clutch for me.

I also cannot recommend highly enough, the childcare. I have been to other places in town where the childcare is an after thought -- and my kids beg to go to BRG, we have literally gone there because my kids won't leave me alone about it:) They have so much fun, make crafts, play and make friends every time. It is so above and beyond typical gym childcare.

If you are thinking about the team training, please try it. I have been so impressed by the professionalism of the staff and the workout I get in one hour. They are super attentive and supportive, and the workout is different every time. Personally, I love the focus on cardio:)

If you are even considering BRG, PLEASE give it a try. You won't understand until you see it for yourself and I have never heard of someone who...