Planet Fitness — Attraction in Columbia

The manager, Scott has the worst costumer service I have ever experienced. I work in Columbia and signed up because of the convenience of the gyms location. I marked Jefferson City as my home club, since that is where I live. When I got to the Columbia “club” Scott advised me they aren’t affiliated with Jefferson City and it takes 45 days to change your home store and you need to go into that location to get a barcode. I had an hour to workout on my break and already had taken my preworkout. I asked if I could call the Jefferson City store while I worked out so they could get a barcode for me. He told me “no we can’t let you in at all without a barcode”. I call the Jefferson City club and talked with a nice lady that had me not upset anymore and got me a barcode to use. I hang up with her to go back to Scott and ask him to type it in and please just let me work out…. I was already 30 mins into my hour break. For some reason after typing the barcode twice he tells me it is not working and I ask him to call the Jefferson City club, he then calls and after her telling him TWICE the same number as I told him he got it to work. Please note that during this WHOLE situation I had the contract that stated I had signed up online…. But for some reason that wasn’t...

Growing up I used other gyms, but recently I moved to the southside. I decided that Planet Fitness would be the best choice for me distance and price wise.

Turns out I was right, and I have been pleasantly surprised. Always had it in my head that PF was not for the professional gym goers like myself, but I see plenty of others there. We come in do our work, and have a clean environment to do it.

In the last month and half I have been going here I have gone 58 times, as per my handy PF app they came out with.

Allowing me to not only keep track, but also show my progress visually. One of the workers Jorge constantly encourages me to do more, and to push myself.

The manager Apollo does a great job coordinating staff, and remembering members. Takes a great deal of care into the maintenance and cleanliness of the facility. Which shows.

I just turned 30 I've been working out since I was 15, and I felt like I needed to get back on track with my fitness. I feel like I'm stronger than I...

I hadn't been to a gym in years, but needed somewhere to go this winter to continue training for runs, and this location opened around the corner from my house right as I was thinking about joining a gym, as-if by magic. ✨

I wasn't looking for anything fancy, but was pleasantly surprised nonetheless by the cleanliness of the facility and friendliness of the staff. I really love that it's staffed 24/7, too!

I decided to become a black card member so I can enjoy the hydro tables and Total Body Enhancer (that thing is honestly pretty weird--it feels like giant stand-up tanning bed--but the light therapy and vibration plate has some healing benefits outside of the weight loss marketing stuff they advertise) and I'm glad I did. They're a nice compliment to my runs when I'm sore. I also go back to my hometown frequently and like being able to use other PF locations there, too.

All and all, it's a good value for just under $30/month (when you factor in the annual fee) and I'm...