Well, today was a very bad experience with 813 keys. There was a gentleman I spoke with one week ago in regards to a 2016 Acura RDX keyless remote starter. we had a full conversation in regards to programming every remote and cutting a key for a new remote keyless start, which has five buttons on it gave me a price of 280. I was very happy because the dealer was around 400 so I was told call before I head down there, so he could have the key pulled and have it ready well as I called to let him know I was on my way down. He was telling me now my car does not even come with a keyless. Start remote. Explain to him. It is advanced technology package still arguing with me in regards that the card does not come with this type of remote showing. I guess I don’t know what I bought is what he’s telling me , he told me the price went up to 400 well why would I go to a locksmith I could go to the dealer for the same price is what I said to him into a battle of the 10 Commandments that he believes in God, I don’t know why someone would even say that to me that’s not my business that’s his personal business but I do not recommend this company for future services. I will let other dealerships be aware of terrible customer service. This man gave me and my wife traveling to the store 35 minutes out from home with tolls on the veterans Expressway very...
Read moreSo 813 Keys brought calm to a stressing situation. My daughter forgot her key for I her sister's car, who was heading and almost home some 300+ miles away. After debating driving back to Tampa or overnighting (not always reliable) the keys we went with 813 Keys who got us scheduled same day and within a few hours, we had a new key cut and programmed for her 2020 ford edge. 813 was clear on the charges beforehand which I appreciate, explained the options available and costs. It's definitely an expensive lesson at around $400 for our particular vehicle and keyfob, but worth it with no worry about mail misdelivery or driving all the way back again. The price was worth the convenience of having 813 Keys come to our location and leave us with a new key and keyfob. Thanks...
Read morePast experiences with 813keys has been great but this one wasn’t. Originally asked for a new key and to retrieve the code for the keyless entry. Employee came and made the key and handed it to me and took the cc info. When I asked about the code he told me I could try the dealer or the owner manual. When I mentioned that I had asked for the code retrieval he said no one said anything to him. He seemed in such a hurry that I let him get to his next job. On top of that it wasn’t even a new key fob but a used one. He said it was reconditioned? A lot for 15 minutes work. Update: just got off the phone with the owner and after an explanation and apology I am now going to give him 5 stars. I’ve used them several times and they...
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