I work for a company and I was trying to purchase about 200ft of cable. I asked how we could make a payment if I do not have a company card. The salesman accused me of fraud immediately and refused to give me a payment option. He began explaining how people do fraud in a bunch of ways. I replied that I understand that but it has nothing to do with me, I could make a check, I could make an online payment, I could do a credit card authorization form. Whatever is needed, just tell me what you need and I will make it happen. The man told me in Spanish that I am poorly educated and he refuses to sell me anything and hung up on me. Honestly, I understand that there is fraud that happens but I am a customer asking to payment options and the response I got was in the form of a insult and disrespect. Went to another place where they sent the invoice and payment link in email to my company and they got paid and I got my material....
Read moreGreat place, knowledgeable people, great attention, easy, quick and fast! 2017 Update: Lately I haven't been so lucky, over the phone have gotten a not so good attention, just asking for some materials and have a rude negative response when I have sent someone before to get them and was told in store they do have the parts. 🤮 don't know what to think! Guys I've spent thousands in that supply, not a good thing to be upset and take it on the customer. A little bit more crowded but always great attention, availability and variety at Kilowatt Electrical...
Read moreVERY DISAPPOINTING EXPERIENCE AT THIS LOCATION . I BEEN WAITING FOR AND ANSWER FOR A FEW ITEMS THAT I EMAIL HIM LAST TUESDAY. BRENDON FERNANDEZ TOLD ME HE WOULD HAVE IT READY BY MONDAY , WLL ITS MONDAY AND (SUPPOSEDLY WONT BE BACK TILL NEXT WEEK MONDAY) I ASK TO SPEAK TO A MANGER AND THEY PUT ME ON HOLD FOR OVER 15 MINS ( TWICE). I CALLED BACK AND THE GUY SAID '" WE BUSY'" AND PUT ME BACK ON HOLD. NEVER WILL I DO BUSINESS HERE. I WOULD PUT A...
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