Crossroads Trading — Attraction in San Jose

Let's start with... the Buyers have very LITTLE fashion style or taste. They don't even dress appropriately for the season they ask for. Sometimes they dress borderline promiscuous. Next, the Buyers also have very underwhelming taste. They'd rather sell unintentional overly distressed stuff that's dirty and really worn down vs better quality and conditioned items; some NWT. They act like a bunch of giddy girls gossiping most of the time, reducing productivity while extending sellers' wait times. Now let's deep dive into the buy/sell process. Initially we tried them for 2 weeks straight, and realized they were paying kibbles for the VERY FEW items they did keep and since we don't do this often, we continued testing the process. We took them clean and great condition brands like Patagonia, Lululemon, Brandy Melville, Levi's, Athleta, Free People, The North Face, and a lot of other brands they asked for by phone. Including more mall and outdoor/athletic brands they claimed to have wanted. They literally rejected a TON of these items. We have taken them over 600 garments and shoes over the last 3 weeks. Keep in mind, they never once said the condition wasn't good when we asked a few times about the rejected items. Also, their pricing structure is ridiculous. Ain't NO WAY we're paying for their overpriced items that are NOT even FRESH, FASHIONABLE or FLY... let alone clean (dusty, dirty)! We have had so much rejected and have watched them reject so much from others, we're surprised and confused about their processes. LOL!. While selling stuff online could take longer selling yourself, it's totally better than prepping and hauling in stuff to this place. They claim you can bring in as much as you want BUT then we sit and watch them not even unfold or look at much. We decided to try them due to curiosity and of course getting a few bucks. When we say a few bucks, man-o-man... they literally pay out laughable amounts. GRATEFUL we don't need them for income as we would be in deep sh*t. We have literally heard some of the other sellers who feel similarly to us. The comments and 1-star reviews are conducive to our experiences at this location as well as their other location out here. The staff here literally aren't staying true to what they ask for. One last parting comment. They don't even honor the seasonality they claim they want. LOLOLOL! We're happy our experiment is done.

(Copying most of this for their other SJ location too. Waiting hecka hours for this nonsense should be shared. It's like they power trip...

Crossroads San Carlos: Where the Clothes Are Curated and So Is the Attitude

Step into Crossroads on San Carlos and you’ll find a secondhand boutique that thinks it’s on Melrose—but with better parking. The infamous glass case gleams like a fashion altar, housing high-ticket pieces from Gucci, Marc Jacobs, Diesel, and the occasional Levi’s that somehow costs more than it did new. It’s thrift with an ego, and honestly? We’re kind of here for it.

Selling: A Masterclass in Getting Lowballed You can walk in with a carefully curated bag of clean, on-trend pieces… and walk out with either 30% cash or 50% store credit that barely makes you feel better about the offer. It’s convenient, sure—but if you’ve ever listed on Grailed, Depop, or The RealReal, you’ll feel the hit. That said, for the lazy and the time-starved, Crossroads is the plug. Just don’t look your garment in the eye as you hand it over for pennies.

Inventory: A Mix of Normcore, Streetwear, and “Almost There” Menswear here is decent—think Everlane, Uniqlo, and Zara mixed with the occasional vintage find or designer piece someone’s ex-girlfriend made them sell. Quality varies. Some items are mint, others have “lived-in charm,” and a few feel like they’ve lived too much (spot check those knee patches). Proceed with a discerning eye and low expectations, and you might strike gold.

Fitting Room Energy: Influencer Mirror, Shoplifter Limits Trying on clothes is part aesthetic, part security protocol. Limited items per visit—likely due to past “tag swaps” and stolen dreams. But the main mirror? It’s got that warm tone, wide-angle flattery that makes you feel like you’ve been scouted for a street style blog. Use wisely. The delusion is free.

Staff & Store Hours: Vibe Check Required Staff range from chill and helpful to vaguely judgmental, like they’re about to ask you what year your boots are from. Store hours say 11–7, but call ahead or risk the heartbreak of a locked door and an unfulfilled retail fantasy. No serotonin hit. Just vibes. And maybe tears.

The Verdict Crossroads San Carlos is secondhand with standards and a side of sass. You probably won’t get rich selling here, but you might walk out looking slightly cooler than when you walked in. And in this economy, that’s...

Ok so it was my first time in this place and i was trying to sell express polos, dickies pants, tommy hifliger polo, a couple t- shirts, a calvin klein suit and 3 cardigans. I signed up for the waiting list which was about an hour wait. Once I received the message I headed back to the store with my items and she told me to give her a couple minutes to go through my stuff. She was done about 3 minutes after and called my phone to head back inside. When I walked in most of my clothes were on the floor, she said that they were looking to buy for fall season so she only picked up 2 items which were the two express polo’s. She offered me $16.50 cash or $30 in store credit. I declined the offer kindly and told her I appreciated her help and thanked her for her time. She seemed visibly upset and told me next time to stay in the store and not leave. I just said ok and headed back to my car with my clothes. However, before I even drove to the store, I had counted how many pieces I was taking which was a total of 14 items. I put the stuff in my car and counted them again only to find out there was 13 items. I noticed that there was a red cardigan missing so I headed back into the store and she was walking towards me from the back of the store and said “ I was just about to call you” as she was holding the red cardigan in her hand. She took off the price tag and gave it back to me. I said thank you and she didn’t even bother responding. Now don’t get me wrong I’m not saying that she was trying to steal or lie to me, but it sure as hell feels that way. Why would she tell me she only picked up two items when in reality she had three. Did she honestly forget about the third piece...