DuBose & Sons Jewelers — Attraction in Vero Beach

Wish there was no stars so first i took my silver rope chain in to be reconnected after I broke it they charged me $15 and did a great job the first time the second time they wanted $30 and just soldered it crudely back together then my grandmother takes her $2,000 watch in there to be fixed they told her it's a battery twice and it wasn't and told her if it's not a battery it's not worth fixing then I go in there to get a ring sized down they told me that the ring is silver (its 10k and marked) with real diamonds in it that they told me are not real (already had it tested elsewhere) and they might burn up during the heating process its a thousand dollar ring ive already had tested elsewhere then my fiances parents had their rings modified there the stones were off center uneven and the entire ring loiked like it had been over ground and polished out unevenly they looked terrible my dad went to this comoany for years but theres obviously someone else in charge now that isnt doing great will never be...

Imagine this, your partner of 10 years proposes, and plans a surprise elopement. 4months prior he uses the diamonds out of his childhood earrings to get a wedding band custom made. before we even returned from our trip, a stone has fallen out. We return, drop of the rings to get resized and fix the missing stone. 1 week later, I pick up the rings, later that day, I realize they are fitting too tight, and long and behold, another stone missing… I call them and let them know what’s going on, took 5 tries to get someone to answer the phone. 3 days later, get resized, and once again drop off for another week to get resized, and get the Diamond replaced. Now here we are, 2 weeks later, another stone is missing. I don’t even have the patience to call, or deal with this again, and on top of poor quality of work, the customer service is non existent. I will be taking my rings to a new jeweler to be fixed, as we are now missing 3 stones from my husbands childhood jewelry. Unacceptable craftsmanship,...

I have been taking my jewelry to Du Bose for many years. Everyone is kind, polite and knowledgeable. Every promise date has been met. Every repair has been completed without one failure. I had the battery in my Movado replaced at the mall store where my husband bought it to the tune of $50.00. The next time it needed a battery, I took it to Du Bose and they only charged me $7.00. Same watch. Same battery. Very different level of service and pricing. My latest project was a damaged baby ring that belongs to my cousin that I found when going through my deceased aunt's jewelry. They did an absolutely beautiful job restoring this ring. The initials can be clearly seen now. I am surprising my cousin with this ring on his 63rd birthday. This... this is why it is so important to support locally owned shops like this one. Thank you Du Bose for taking such great care of all the sentimental pieces I bring to you. I can't imagine trusting...