Fox Peak Cinema — Attraction in Fallon

★☆☆☆☆ If zero stars were possible, they’d earn it

After being ignored when I reached out privately, I’m posting this publicly. On August 10, 2025, around 12:30 pm, a front-of-house employee who refused to give his name, was openly dismissive, and couldn’t competently process a basic credit-card transaction.

The encounter was needlessly rude and amateurish—an embarrassment for any business, let alone one that relies on community goodwill.

I asked management—quietly and reasonably—for three fixes:

1 - a written apology from the employee, 2 - a written apology from management acknowledging the training failure, and 3 - two complimentary tickets as a minimal gesture to restore trust.

The response?

Silence. No acknowledgment. No accountability. No interest in making it right.

This isn’t a one-off hiccup; it looks like a customer-service culture problem.

Until Fox Peak Cinema shows it can train staff, treat patrons with basic respect, and respond when it drops the ball, I’m done.

I’ll be steering friends, neighbors, and local groups elsewhere—and I’ll make sure they know why.

Fallon deserves...

I have lived in Fallon cents 2004 when I moved here from Carson City my daughter was about 12 she wanted to go to the movies the 1st year we were here So I took her to the movies downtown and Fallon at the old theater let me tell you I had never in my life been in a theater So filthy that I actually sell dirty while I was setting there and when I left I never went back again my daughter because being young she would go I went to the base theater several times after that and the navy base had a wonderful theater very clean so watching a movie was just on TV for me and tell they built Fox peak cinema this theater send save opened I've been there at least 12 to 15 times extremely clean well serviced and the food and drinks are great The prices are what most theaters charge for everything I do not have one thing badd to say about this place I would Recommend it to all my friends and family I still don't understand how the one downtown stays in business anyway just wanted to give you this heads up always good movies and always a clean theater thank you very much for reading this and have a good day...

This is a new theater in Fallon, NV. It is a modern stadium seating style multiplex with 3D and Dolby Atmos sound.

I was here visiting my mother and brother and wanted to go see The Secret Life of Pets. My 12 year old daughter came along as well.

The web site is straight forward and very easy to use. I ordered the tickets online and was able to redeem them at the concession / ticket counter.

The staff there was very friendly and helpful. My brother is blind and was using his cane. The young lady behind the counter noticed this and asked if we wanted to use the descriptive audio service. This is a set of headphones where one side is the movie soundtrack and the other is descriptive audio for each scene. My brother thoroughly enjoyed the movie. I was so happy for him.

After the movie finished, we spoke to the manager, Shawn, and he was very pleased that we all had a great experience.

My family will definitely revisit this theater.

I highly recommend this theater to everyone.

Thank you to the staff and manger of Fox Peaks Cinema for a truly...