Ambiance is nice and menu. However not when 75% of the menu is not available due to staff being untrained or incapable of completing services. I went with a head and neck nirvana instead - I was refused to be provided higher pressure by massage therapist when repeatedly requesting more on my neck and shoulders. When I raised the issue at the front desk they said it’s more of a “relaxing” service than a massage, yes my muscles would feel more relaxed if they had more pressure applied on them. It was barely a Swedish style massage...
Read moreI had a very decent massage however they charged me 3 times for my massage!!! I called and told them and they assured me they would take care of it It's been one week and they still have not refunded my money. This is very concerning and disheartening They are claiming it was a system error. At this point, my massage should also be discounted or free. I am hoping they will return the money they took. This was my birthday present. Not a...
Read moreLet me say it outright, this is one of the best spa's I have been to lately! The staff, the service, the facilities, the ambiance- everything is spot on. I went in for a facial and head massage combo, and it was bliss. Along with a relaxing sauna before my appointment, I also got a complimentary discount for being a guest at the Oceano Hotel. This place is totally worth it, highly...
Read more