I am writing to share my dissatisfaction with the repeated failure to adhere to your posted opening hours. Your business is advertised to open at 8:30 AM on most days, yet on several occasions, including today 12-14-2024, no staff have been present until almost 8:40 AM. On Saturdays, when hours are listed as 2:00 PM to 8:00 PM, delays in opening are equally frequent and disruptive.
This lack of punctuality is not only unprofessional but also inconsiderate to your clients. I, along with several others, have experienced extended waits outside your location, and I have personally witnessed customers leaving due to this issue. This reflects poorly on your business and leads to a loss of trust and patronage.
As a business, it is your responsibility to uphold the standards you set and respect your clients’ time. I strongly urge you to address this matter promptly by ensuring your staff adhere to the posted hours. I plan to document and post these occurrences and...
Read moreI've been going to the same barber shop for over four years. If you asked me to rate this place from 2 years ago to 4 years ago it would be a 4.5-5 stars easily. Over the last year this place has gone through some extreme changes that the owner can not hide behind. The best barbers have left, I wont name them, but if you have been going there you know who they were. The building has had its fair share of problems from broken AC unit, backed up septic, to electric problems. I truly believe the owner just has a hard time managing his barbers correctly and making sure there's enough skin in the game for them to succeed. Why would they stay there and work for so little when they can leave and make more else where or open their own shop. This place has gone down hill and its only a matter of time before one or both of these...
Read moreA few weeks ago I posted a bad review about my last experience at Papi's. I don't normally go to Papis so I was extremely upset with my Haircut. A senior Barber by the name of Pedro reached out and wanted to resolve my issue . We talked and he gave me a few options..
Today I was my appointment with Pedero. Not only did he give me one the best haircuts I ever had. He gained a customer for life. He also explained to me .his efforts to provide additional training for his...
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