I took my computer in to replace the fans, after they were replaced my computers screen would not turn on. I had turned on the screen the day I brought it in to be repaired, and it worked then and had never had problems with its screen before. They tried to fix it for about a month and weren't able to figure out what was wrong. In the end the parts to repair it would have been too expensive (I would have been responsible for the cost despite not being the one who broke it) so I ended up just picking it back up with the nonfunctional screen. I never thought I'd be getting back my computer more broken than when I had brought it in. I wish I had never brought it in in the first place. If I hadnt it might still be functional today and I wouldn't have...
Read moreI have been a long-time customer of PC Solutions in Auburn, CA. They are my go-to for all computer advice and assistance. I bought two laptops from PC Solutions and their personalized customer service is hands-down the best--always talk to a real, live person when you call their store. They are awesome at fixing issues with laptops and saved me many times when I had a computer virus and issues with a damaged hard drive (and were able to save my data). Jeff Dion, the owner, is highly knowledgeable about computer/tech repairs and PC Solutions is the only store I trust in Auburn to take care of my repair needs and answer my...
Read moreMy family has been coming to this shop for years, but this was the first time I needed them for my laptop. I had a broken hinge that made it so I could have shattered my screen if it had not been closed properly, and though there was a mishap on parts not arriving, as soon as they were in, I was able to get in and get same day fixes done. As someone who values her computer more than her phone, I cannot recommend this place enough. Ethical, open and clear communication, and no attempts to belittle or make you feel foolish, this is the perfect place if you need repairs I'll certainly go to them for future needs if any...
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