Sweetea — Restaurant in Auburn

I advise any family with curious children to avoid sweet tea boba here in Auburn. I stopped by this location and my 5 year old son noticed a whiteboard drawing near the register. My son was simply looking at it and lightly touched the board with his finger. The employee immediately yelled at him in a very unprofessional manner. Before I could correct the situation. I calmly told her I had it handled and asked her not to yell at my child. No where on the board did it say “do not touch” Instead of handling the situation properly, she refused to take our order and told us to leave.

Later, I called to make a complaint, hoping to speak with a manager. The same employee answered and refused to provide any manager contact information, saying that her manager “would have done the same thing” and that she has the right to refuse service. This is not how customers—especially...

Had such a great time at this boba shop — not just because the drinks were amazing, but because of Rachel! She was super friendly, helpful, and absolutely hilarious. From the moment I walked in, she had me laughing with her jokes and fun energy. It’s rare to find someone who makes you feel that comfortable and entertained while waiting for your drink. On top of that, she gave great recommendations and made sure everything was just right. Shoutout to Rachel for...

I had an amazing experience here. The boba was delicious and the atmosphere was clean and inviting. Most of all, I was greeted and helped by a very friendly and compassionate employee, Rachel. You don’t always receive good customer service these days, however, here I clearly found that and...