Planet Fitness — Attraction in Norcross

I went to workout at this location on 7/8 and 7/6 each time the guy by the name of Manuel who works the front desk had something to say on 7/6 he said my girl couldn’t record a video of me and her working out on her cellphone, which we never record anybody else in the video because it’s planet fitness. Today on 7/8 I had my world gym stringer tank top on Manuel didn’t say anything to me directly as I scanned in even though he was looking at me instead he sent another gym staff to wait outside of the locker room to tell me I couldn’t wear my stringer tank top. He told me Manuel told him to say that, so I went directly to Manuel and asked what is the issue because on both occasions I came in there he had something to say. He said it’s company policy about the stringer tank tops but I didn’t see any policy regarding stringer tank tops. As I was walking out of the gym Manuel said he is canceling my gym membership. I’m requesting a full refund for my annual fee since he did cancel my gym membership and I went to another location and worked out with my stringer tank top without issue. I explained the reason Manuel canceled my gym membership and I joined another gym that same night with better amenities and a better membership than the one I had at planet fitness. Manuel and this planet fitness location is a joke. I’m requesting my annual fee refund and I’m requesting Manuel be fired. I wouldn’t recommend planet fitness to my worse enemy, no other gym has ever told me I couldn’t wear my stringer tank tops, I didn’t have any nipple showing or anything. I’m calling corporate tomorrow morning to file a complaint against Manuel for this discrimination, I won’t be satisfied until...

I have to say I love the Planet Fitness on Jimmy Carter in Norcross. Iove the club it's clean the atmospheres for the most part is clean and comfy. Most members keep to themselves and just let everyone workout. My only issue is are a few things To many kids just clog certain areas up. They leave weights all over the place. They just sit on weights talk and pose. I'm not paying 25 a month to see kids act like it's a Mall. They should be 18 and up to be allowed at the gym. Some do workout most don't. Also Everyone at the front desk seems so occupied most times that they don't even focus on the paying members. Holly is the only one that I see that makes a huge effort to say hello goodbye have a good workout daily. The rest are focused on there cell phones and talking to each other. Instead of focusing on the reason they are there. They are getting paid to do a job. And there not. The guys seem to be the nicest ones working there. The women seem to be more annoyed when we ask something or focused on there phones. I would bet the manager wouldn't like that. Unless they are the same way. Not a lot of friendly interaction since the change of management I have noticed. I'm focused on my workout but when I walk in and leave I expect something from the front desk employees who are getting paid to do a job. But are not doing...

It's a pretty decent PF location. I made it my home gym after I moved down here to GA from DC because I'm always on the go, and PF locations are so convenient. I really liked this location when I started coming here in September, but I do have a couple of main gripes are with it. First is the fact that sometimes staff can be a little disrespectful during my workout (re: the trainer literally taking my machine after my pit my water bottle down next to it when I was only walking away to grap a paper towel to wipe it down before using it). Also, their cable towers have literally had like three or four sections that haven't been able to be used for months because they're either broken or they just took the actual cables out completely. I'm a very patient guy, but I finally caved and asked the front desk when they're finally going to get it fixed, and they said, "Sorry the parts have been on backorder for a while." Which I understand that happens, but how do other nearby locations get them fixed in a matter of a few days or so while this location hasn't had them fixed in at least three months? It just doesn't make sense to me.

All in all, decent location, and I would recommend working out here, but they do have a few things to get on top of before I can truly give it a glowing review. Please get those cable...