Sally Beauty — Attraction in Mebane

Bought a wax kit a month ago w no issue. Came back to buy my mom one and she went to use it and it had no wax sticks inside. Brought it back to see about getting some or doing an exchange and the woman who helped us was blatantly rude. She said go get some sticks and I’ll just give them to you. I grabbed 100 packs which is all they sell and she says “I hope you realize you’re not getting all those for free” and I said I didn’t ask for them for free, I asked for what comes with it he kit, which I didn’t receive. She then proceeds to count each individual stick from another box to compare and with attitude gives me the ones from the other kit with a very condescending tone. Just because i’m young doesn’t mean I tolerate that kind of behavior from someone older than me. I’m a paying customer and I deserve to be treated as such. I will now be taking my...

I’d really like to praise Oak & Mads for their eagerness to help a customer and make the process that isn’t so simple, so easy! There wasn’t one step in the process of bleaching and dying that they missed! I really appreciate them expressing concern for the health of my hair and recommending products from their experiences, they were extremely helpful! As good employees are harder and harder to find, I hope to see them every visit as they made my experience with Sally Beauty so pleasant! I’ll definitely recommend this location and the products they helped me find! I appreciate them offering the opportunity to have a credit card with Sally’s as well, although I declined, they were extremely easy to talk to and follow procedure thoroughly. Really lucky to have employees that support the business and care about the customer, thanks so...

More than a few of our hair tools have been misplaced so I headed to Sally for texturizing shears, cutting shears and a new clippers for my BF. I didn’t know what he wanted in a clipper and Sally has tons of choices so Zowie, the most fabulous employee ever offered to help. I was taking up too much of her time as other customers also came to shop so I read all the available literature on the shelf. Finally , and over an hour later I decided which clippers to buy, and Zowie offered her expertise so I left the store very happy. Zowie was a wowie- I recommend her and her cosmetology skills to everybody- pro or at home-amateur. This Sally store and Zowie made for a...