I embarked on a five-hour drive with the sole purpose of meeting the mastermind behind the exquisite gold jewelry with an impeccable sense of style. The owner of this establishment exudes exceptional customer service skills and possesses a remarkable level of strength and generosity. Having dealt with several jewelry store owners in the past, I must admit that none have left such a lasting impression as she has. In fact, she has secured my loyalty as a customer for life.
I frequently purchase beautiful gold pieces from her store, which are promptly shipped to the nearest FedEx point for safekeeping, and I am able to retrieve them within two days. On one occasion, I had to sell some of my gold, and the buyer was able to verify that it was 21K gold without any doubt from my end.
I highly recommend this establishment due to the owner's honesty, welcoming demeanor, generosity, and numerous other qualities that make SARAH Jewelry my go-to destination for exquisite pieces, both for myself and...
Read morehad a very frustrating experience with Sarah M Jewelry. I placed an order with clear expectations and a deadline that was communicated up front. Not only was the product not delivered on time, but it was also incomplete when it finally arrived.
Because of the delay and the partial delivery, I ended up missing out on investment and resale opportunities, which cost me both time and money. What made things worse was the lack of proper communication and follow-up during the delay. I felt ignored and undervalued as a customer.
I expected better from a business that presents itself as professional. If you’re on a tight schedule or relying on delivery commitments, I’d strongly recommend looking elsewhere.
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Read moreIt was the worst customer service ever, I give her one star if there’s less I would do. She is liar, She sold me 18 karat gold and counted it as 21, the worse is that she swore it’s 21. I checked it in many jewelry stores they said it’s 18 karat. I would never ever buy from her and I would not recommend her. LIAR.
Update/reply: I don’t care If you consider this as a scam or not because you know it’s not a scam. And I’m not going to bother my self to deal with you anymore basically I’m just gonna stop buying from you and I wanted to warn other people that might buy from you, at least get the jewelry checked...
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