Spa Riverside — Attraction in Annandale

I would put one star but I don't want to feel hatred for anyone. I am in my 30s, Caucasian, I have tattoos. I was warned I may get judged while in a Korean spa, but I did take the risk. For me healing and the body should be handled with a welcoming gentle approach. A little bit of empathy and compassion can go a long way. Though I love a deep tissue massage, their is something unsettling about get your limbs thrown back on the table like your laying on a butcher block, getting jabbed at. Plus there was a sheet over me the whole time, I guess she did not want to touch me directly, which is a weird thing during a massage. I must admit I felt like a piece a meat, I am sensitive like us all and deserve common courtesy. When I was scrubbed down with Irish spring soap and other cheap soaps, that should have been a red flag. Or when I got laughed at for not understanding during our communication and she went on and on in Korean with her coworker I'm assuming it was about me, because the laughter continued to progress. I didn't let it get at me, I tried to keep positive. I normally tip 20+ dollars when I get bodywork done. First time I did not tip, a part of me wanted to, but when the staff returned my smile at them with mad dogging glares, I just had to just get out of there to a more peaceful atmosphere. Maybe if your Korean you get the Royal treatment. Maybe they definitely did not want me to return. They did a good job of that. The couple at the front were decent towards me. They at least knew how to smile. Maybe they don't get paid well enough and they are angry inside. & it shows in their craft. I know spa world barely pays their masseuses. Well I guess I can say it but they cant, (because of the laws around a business in the united states), but if your not one of them, I think they would prefer if you went somewhere else. Hope you guys figure it out over...

Unfortunately, this is one of those businesses where you have to tell them how to do their job....

I came in with the intention of buying two gift certificates for my parents and wanted to ask about their services (maybe get a tour of the facility since this was my first time). My questions were just met with "mhmm, yes, and very good". I eventually bought two and scheduled for 2 body scrubs and massages next Thursday at noon. The owner just handed me a receipt and told me to just bring the receipt in. I asked what would stop the business from turning them away stating this service has already been used by simply showing a receipt as evidence? He says oh yeah and proceeded to write me 2 gift certificates....

I called the day of the massage to confirm and the owner told me they never wrote down the appointment and that they were booked for the day. He didn't apologize for the misunderstanding and continue to gaslight me stating that I never confirmed. When I tried to recall our previous conversation, he would be dismissive, as if it was an inconvenience for him. Sir, my parents took a day off so they could have a relaxing day. I'm trying to do something nice by surprising them. I already gave your business $180. And now you're telling me they can't come in when I can in when I confirmed with you a week ago? There was just no accountability on them dropping the ball

I'm not in the nature to support establishments that lie to customers and don't take accountability for their actions. Nor do anything to remedy their oversight. As others have stated, the owner at the front desk is not friendly and not very...

I love this place a lot .its small ,clean and the people who works there are really good .first time I went there been naked was kind of embarrassing specially with people around in the same state and felt like people are looking and maybe judging .now I am addicted to there wonderful scrub ($50)y can't beat that .no additional charges y decide on the front what y want and y pay for it in advance so there is no up selling anything inside .their English is very limited 1st time it was confusing but after that it was fine they will ask y to lay on a clean table that they clean after each client then will put spring soap all over your body and start the scrub.the only words I hear is (turn around ,back ,side ...)they do speak between them in their language and it really doesn't bother me.I close my eyes and relax while enjoying the scrub .I go once a month and I feel sparkly clean after that .the daily showers doesn't remove the dead skin and dirt we accumulate over the time .the lady with the tattoos that she said that they judge her .I think it's all in your head because I saw people with tattoos and they treat them the same as they did with me (zero tattoos in my body)I will say give them a chance and be open about the different cultures.I always tip between $15 and $20 .not tipping is the rudest thing y can do no matter what .other spas charges up to $200 for mediocre scrub . P.s (usually I don't write reviews but since I been going there for many years now .I feel it's only fair to write about those awesome ladies who works hard to make a living )I highly...