I had a problem with my 8-10 yr old laptop finding a relevant wifi network regardless of whose house I was working from. Brought my laptop as soon as we moved to Klamath Falls, and Paul and Josh diagnosed my problem within 1 minute (broken network adapter). $22 for a new external network adapter and I was back in business! Cannot adequately thank these gentlemen and Stacy&Dennis IT Solutions for a quick and inexpensive repair. I sing their praises. Any future computer issues, I will definitely return to this company, and I recommend them highly for their diagnostic and repair capabilities. Plus friendly and reliable
Update: we brought my husband's computer in this week because it was beyond slow (as in taking hours to boot up) and freezing frequently. Impossible to use it. Micah and Paul cleaned it up and replaced the hard drive. $170 later this computer zooms around at lightening speed, better than brand new. These guys to the rescue again. We are so glad we found them. Nothing like having knowledgeable, friendly IT experts on hand. When I buy my new computer, I'm definitely taking it to them for data transfer, etc. They're the best
asonably priced as...
Read moreI was referred to them in 2018 when I moved and needed my system set up. About a year ago I noticed that my laptop appeared to be overheating so I took it to them to fix. It was a simple solution as the fan had gotten full of dust. They cleaned it up and checked some things just to make sure everything was OK. I recently had to replace my Epson printer which proved to be a nightmare. Long story short, I received 2 printers, both of which were defective, and had to be returned. Printer number 3 arrived and I was unable to set it up myself so I contacted them again, working again with Michael. I tried to do it myself by having him take remote control but it was too hard for me as I have major health problems. He was very kind and patient which I greatly appreciated. I asked him to come to me and he arrived an hour later. It took him about 20 minutes and I was good to go. If you need IT help, please don't go...
Read moreStacy and Dennis IT solutions have helped me with Dell computer repair several times over a number of years and have always been thorough and professional.
I needed to upgrade to Windows 10, Office 2019 as well as Quicken 2019. Dreading the whole ordeal, I took my 10-year old Dell computer into the store.
LaSandra and Trenton are extremely knowledgeable and quickly helped me decide what to do. I purchased a refurbished Lenovo they had on hand with all the specs I need at an excellent price point.
Trenton transferred everything from my old Dell and even set up the Lenovo to match exactly how I had the Dell set up. They will even recycle the Dell and destroy the hard drive!
I LOVE the Lenovo and am back in business with next to no downtime. Without a doubt, Klamath Falls and I are blessed by this top-notch IT group! Thank...
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