My fiance and I have been here twice now, and it seems that the question of "Do you want Ranch or Marinara" with the mozzarella sticks is merely theatre. It doesn't matter what you say, it doesn't matter if you ask for additional sauce of a kind—You get one Marinara and that's it. No ranch, no extra ranch, no ranch on the side. Just a single Marinara.
Secondly, the Hot Fudge Sundae doesn't seem to come with Hot Fudge. Therefore it is not a Sundae at all, and is FALSE ADVERTISEMENT.
Can't give half stars, so here's my reasoning for the ratings.
Food: Is missing options chosen, and is often sloppily made to a degree that is uncommon even at the cheapest fast food shops. The burgers require rearranging before eating. Two things, two stars removed.
Service: One star off, because why give me the option of something if you're going to ignore it?
Atmosphere: Its a drive in restaurant; classic. If they still had the roller skates I might forgive these...
Read moreThe food is good quality and fresh as long as you don't order the Jr. Items that sit waiting to be prepared. The service was very friendly and will hold a conversation when asked to but briefly. The wait in drive thru was approximately 45min at 4pm and 15min in the stalls. It is expected to drop down to reasonable times after the first few months. The online app for this location is unavailable at this time probably due to the serge of customers that would make it chaotic. I was provided with materials that indicates the employer is not abiding by state law regarding required rest breaks and is up to $1,000 per occurrence. This is not ok to do to your front line worker's as they are paid for breaks. Not giving breaks and inputting them after the fact is theft hopefully that is not the case. This review and the material supplied will be forwarded to BOLI for an internal investigation. Any response to this review...
Read moreI've had the same experience here on several occasions when I don't use the drive-through. The kid who took my order got 1 item out of 3 correct. When I tried to talk to him, he was already gone. I was willing to take the fact that one of the drinks I got was a small and should have been a medium, but when I went to grab what should have been chili cheese fries and we're regular I was annoyed. I got one of the other employees' attention, and they rectified it and wouldn't accept my money. That would have been the end of it but I overheard (I'm assuming) the kid who took my order saying" no she didn't order that".Then proceeded to give me dirty looks through the restaurant window. I support giving teens a shot at a job if they're not rude and disrespectful when in the service industry. I won't...
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