KFC — Restaurant in Altamont

Update: 7-7-2025 Tried this place again. What was I thinking. Got home and had the completely wrong order. This place is beyond terrible. How do they stay open?

Update: 11/21/23 DO NOT GO, DO NO GO, SHUT THIS STORE DOWN! I HAVE CALLED CORPORATE MULTIPLE TIMES. I LEFT LAST TIME AFTER PAYING WITHOUT GETTING A REFUND OR FOOD BECAUSE THE ESTABLISHMENT DOESNT KNOW WHAT THEY ARE DOING. WAITED OVER AN HOUR FOR NO FOOD AFTER THEY TOLD ME TO PULL AROUND FRONT.

Updated 11/10/2022 Go here if you want to wait in the drive through line 45 minutes plus for your food. Also.... Why. Why Why. Do I keep going back. This place is extremely struggling. Waited in the drive through line for 45 minutes. Finally got to the window and received my order, WRONG order. Drove around to walk in and waited In line for 20 minutes. The workers shuffle thier feet. Mumble their talk, slide bagged orders across the counter. The entire professionalism is missing from this establishment.

Updated 3/27/2022 Despite a hair on my last visit, gave this place another try..... received the wrong order. Paid for two sides of Mac and cheese and two sides of mash potatoes and gravy. Got one small Mac and cheese.. smh. This place never fails to disappoint. Why do I keep going back???

Updated 1/22/2022 Tried this place again, ordered a number 11, got home and was enjoying the macaroni chicken bowl until I found a 10 inch long black hair cooked into one of the chicken pieces, and wrapped around some of the macaroni in the bowl..

Absolutely done with this place..... negative stars.

Original posting: I moved to Klamath 8 months ago and been here 4 times. This place has NEVER gotten my order correct, not sure why I continue to drive through there. I always pick up food, get home, unpack... only to ALWAYS have...

Went into KFC after work to pick up a $20 fill up. Two people ahead of me waiting for their food. The front girl was walking back and forth and around in circles about as slow as a person could go. No sense of urgency whatsoever. waited there for 9 minutes before finally being acknowledged and having my order taken. Waited another 15 minutes for my order to be filled while watching the same front end person continue to pace herself around the perimeters of the food. I watched her put half of my order together leaving it set while waiting on something in my order. Stood there waiting and losing my patience knowing my food was sitting there getting cold. Why put half an order together if the wait time was so long for the one item needed? By this time three other people were in line also waiting their turn to order. Finally got my order after being inside for over a half an hour. I asked her if my order was complete to which she replied yes. Started walking out the door only to realize that she had forgotten an item. Turned around after about the item and she said oh yeah. Got the item gave it to me, no apology no thanking me for my patients nothing. Sad that what used to be a good establishment in our city has turned into yet another place that doesn't give a darn about their customer service. Attempted to speak with what looked to be someone in charge on the way out as he was coming back in, told him I was in there over a half an hour waiting for one bucket of chicken in a couple of sides. He just looked at me dumbfounded and said, sorry about that....

Did a mobile order - the web page said my food was ready. I went in and when I asked about my order being ready he just said "it's gonna be a while..." I said with a confused look, "my phone says my mobile order is ready." And he responds with, "we have run out of cooked chicken, so it's gonna be a while... about 20 minutes." Not gonna lie, they guy looked like he was in his late teens, frustrated, and a little overwhelmed, but he was NOT friendly or in any way having good customer service skills. A lady ahead of me in line called in 30 minutes ahead and they didn't put in her order, so she had to ask her taxi driver to wait 20 minutes while they finished up her food. The bathroom was also super disgusting, like a truck stop bathroom - it stank, and dirt was on the sink and floors, and it was out of paper towels. I am sure the food will be fine - it's KFC and they usually taste the same each time. But the service here needs a...