Star Zone smoke shop — Attraction in Hayward

Dont buy here. They will not stand behind their products. He tells you before pay any problems bring back and he will take care of it. Couple years ago i buy a lighter for $30. Lifetime warrantee be tells me. When i get home is doesn't light. I fill it butane, light it and it blows up on me. He told me it was my fault. He didnt even ask if everyone was ok.

Sunday i buy a tank to vape with. I get home fill with juice and it leaks really bad. I take it back after 10 min of listening to his bs he tells me I'm doing it wtong. He tells me you don't the tank. This kind of tank you put drops on the coil. This guy really thinks im stupid.

Its a cheep knock off but i found it on the internet with pdf version of instructions. I also paid double on it

Im going to give him one more chance to fix this problem.

WEEKEND. UPDATE.. THEY WON'T EXCHANGE THE TANK. THEY WANTED TO SELL ME ANOTHER ONE.

I was in the automatic transmission industry for almost 30 years i never stole, cheated or sold infereer parts to a customer. Almost all our customers were repeat. New customers would come in saying We were recommended.

I will never spend money in that place. To the five star reviewers. Go try to return or exchange someghing. I bet your star...

I drive by 3 other smoke shops to get here because know I am guaranteed to get what I need when I go there.

I had been on the hunt for a Puffco Peak and was unable to find one local or online. I remembered this gem from a while back and gave them a call, to my luck they not only had what I was looking for but also a few accessories. I see why my buddies kept telling me to check it out.

They had a multitude of other choice of vapes and other items in the shop all at a more then reasonable price. Chris and the other gentlemen that work there are awesome. If you're looking for a place to get your vape or any other item where you don't have to wait or doubt your go to will have it in stock, then this is definitely the...

As a frequent visitor to various smoke shops, I’ve had my fair share of experiences. Every time I stop at Star Zone it is a positive experience, but the latest encounter at Star Zone Smoke Shop really emphasized why I know they are special. Picked up a product that I thought might be faulty, likely a manufacturing glitch. I went back, not really expecting much. Kudos to them, they replaced it without any fuss. They didn’t have to, but they stepped up, no questions asked. That’s solid customer service right there. They’ve got insane inventory, they’re honest in their dealings, and they carry quality products. Definitely the go-to place for smoke shop needs,...