Target — Attraction in Simpsonville

I started going to this target Starbucks when I moved here from Charleston SC. I have a Starbucks on west Georgia rd Literally 500 feet from my home. I have never made a store my main place to go I have always gone to multiple stores. In seeing this I have made target on Fairview my main shopping for home, toys, food, clothes, electronics since 2018-2019 to currently. The reasons why is Carrie Davis and her employees Danielle, Rachel, KELSEY, JAKE, MADDIE, and many more actually remember there customers. They also get through a crowd of thirsty target moms under 10 minutes with one ONE espresso machine that moves slow like malaises. They have a conversation with the current customer which makes them feel valued safe and content. I would rather stand in line for a hour and have them serve me than anyone else or store, faster isn’t always better. They have never messed up my drink and yes mine has enough stuff in it to make you flustered and forgetful but not these guys. #2 Bonnie Drozda at customer service she is also so awesome kind respectful informative can multitask I have never seen her make a mistake. You see there kindness and going the extra mile is what made me a loyal shopper I have been coming to this store everyday for two years this last year it has gone to every other day or two days I’m back purchasing coffee and other home needs. Carrie D and Bonnie D are roll models in employees that tend to get overlooked bc of how good they are. There loyalty to the company and chain of command is always above and beyond especially when it comes to leadership and teamwork and communication and compassion for others. Carrie D would make a great GM or floor manager and Bonnie D would make a great customer service manager. If they would leave I would have poached them years ago. You would see a drastic change and difference in respect for customers and other employees. I have seen so many come and go but these two have always been consistent honest fair and they go the extra mile and pick up other employees responsibilities to make sure they deliver the best experience for the customers. All employees that have come and gone in Starbucks which I do not know the reasoning but Carrie trained them and they are some of the best most overlooked employees this location has had except by Carrie she has always seen there potential and praised them but other managers have not. I hope this store recognizes these two wonderful women, employees and doesn’t lose them bc you will lose customers and I will be the first to go. They are 5 stars they make my day better they are the roll...

While I was checking out yesterday, I was told by the cashier as well as the "manager" that I could not use a merchandise card that was on my phone. My wife and I returned a lot of gifts from our baby shower and was given a merchandise card. After the birth of our son in May, I started using the card to buy formula, diapers, wipes, etc. The first time I went to use the merchandise card I remembered my wife had it in her wallet, So she texted me a picture of it and I was able to use it in the self-checkout. A couple of days later I used the same text picture to check out with a cashier. Since the birth of my son I've used this card through my phone 6 times. So when the cashier yesterday refused to allow me to use it and then escalated it to a manager who also refused, I became very upset and frustrated. After I explained everything I've just written above, the manager told the cashier to type the card numbers in manually then walked away as though he was done hearing of this situation. After she typed the card numbers in, the payment processed and a receipt printed out. I cannot begin to tell you how infuriating that was. Both your cashier and manager refused to scan my phone for payment, however they would manually enter the numbers instead? This entire process took over 10 minutes and was not only frustrating but very embarrassing for me. If it weren't for all the gift cards and merchandise my wife and I received through our target registry, we would definitely begin shopping...

Todays the first time I’ve ever been disappointed with Target. This location is normally the best Target around. Today a supervisor or manager named Christine totally ruined this store for me. I was looking for a product and had been to 2 other stores that day. I was told that the Simpsonville branch had what I was looking for. I instantly knew I would be good to go. I get to the store they see they have 155 of them in stock. This isn’t the first time the items were in the back but instead of having a quick look for me Christine just said “NO. When they get put back out on the floor they get put back. Well you could call” is what she said. In my head I was thinking if she’s too lazy to walk to the back with me in the store I could see her putting me on hold and saying she couldn’t find my item. Either way I’ll order from Amazon moving forward. Tiffany on the other hand is an amazing representative of what I thought Target is. She went and got my items last time...