I can't say enough positive things about The Cottages of Carmel. My mother has been a resident there since January 2021. She has a lovely two bedroom apartment with a fireplace and French doors leading out to her own private patio. The staff there is absolutely wonderful and take the very best care of her. My mother is not the easiest person to deal with at times, but the staff there always treats her with kindness and the utmost respect. Her apartment is kept clean and tidy which my mom definitely appreciates. I feel very secure in knowing that she is receiving the very best care. Julie May Estrellado is a fantastic director and I always know that she will respond quickly to any and all issues that we may encounter. I have also shared some meals there with my mom and the food is quite good. My mom has some special dietary needs as she has IBS and they always do their very best to accommodate her with what she feels she is able to eat. The facility itself is lovely. The grounds are beautiful and the inside common areas are as well. From the moment you first walk in, there is always a smiling face to greet you and help you check in. Two of the people I'd like to personally mention are Pamela and Ariana. They could not be nicer and more efficient. Since COVID, they have implemented an electronic check in, asking you all of the necessary questions to keep everyone safe. They have many activities that they plan for the residents if they wish to participate. Sometimes they even have a guitarist that comes to play music for them in the lobby area. Speaking of the lobby, it's very nice. They have a lovely large fireplace where residents can gather and socialize or even just come to sit by and read a book, with a nice beverage area off to the side where you can get coffee, tea or other beverages and snacks. My husband and I toured several places before moving my mom here and although they were all nice, we just got a special feeling when we toured The Cottages. My mother lost her home to the Glass Fire in September 2020 in Santa Rosa. She lost everything she had in the world so it's been extremely difficult for her as you can probably imagine. The Cottages has helped ease the pain of loss for her. In closing, I can't emphasize enough how happy we are to be able to have moved my mom there. We feel very lucky and blessed to have found her this new home. If you're on the fence about wether or not to move a loved one there, you should highly consider it. You and they will...
Read moreI have had at least four years of working with the staff at The Cottages of Carmel. Maybe five years. First, for my mother. Later for my 69 year old husband. Both needed the care offered by the Cottage’s Memory Care Unit. Each of their needs were different due to their ages, individual physical abilities, and mental acuities, but the memory care staff were able to address these differences with flexibility. My husband’s diagnosis was rare and different. Both needed care for their confused minds but also the stimulation of activities that kept them active and engaged. My mother enjoyed many a sing-a-long, bingo with assistance, plus verbal and physical activities with others. While her apartment was cozy and welcoming, she spent most of her waking hours either in the garden or in the common areas with the other residents. When my husband needed care five years after my mother, there were at least five staff members who had taken care of my mother who then helped to care for my husband. Strange for all of us, but it definitely helped that the staff I came to know years before were still there to help me in this most unusual situation I had found myself in. My husband needed to be physically active most hours of the day and the spaciousness of the common areas and outside garden allowed him to easily move about. For our families, the Cottages was always a pleasant place to visit and participate. When you need memory care assistance for a loved one, you want an environment that offers individualized care in a beautiful peaceful setting. The Cottages of Carmel provided that for me when I needed it....
Read moreCottages of Carmel is an exceptional Senior Facility. My mom has been here for over a year and she absolutely loves it. Julie E (Executive Director), Gina D, Annalynn, front office staff, Front desk, and Maintenance are all very professional and caring. The Caretakers, Med Techs and Restaurant Servers are so attentive, friendly and very patient. She loves going to the dining room and enjoys seeing all her friends. The food is outstanding! They have a great menu plus they have different specials everyday. There is also some fun activities like Bingo (which she has a great time) exercise classes, movies, documentary and history shows. They did an updated remodel in the Lobby area (❤️ fireplace) and the Dining Room (both very impressive). They also have a Beauty Salon which is convenient for my Mom to get her hair done. I would highly recommend this place for your loved ones. It’s the best in all of...
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