Trademark Car Wash — Attraction in Dunedin

I used to love coming to this car wash, especially over the last 3 to 4 months when they made improvements and the vacuum is actually doing what they were supposed to do and clean. I don’t know what’s happened though in the last month or two they seem very shortstaffed. None of the usual attendants were there besides Destiny. I had an issue with my membership last week. It had said it was expired and it had due to my card, not being updated by me. A young gentleman helped me with that and got the membership back up and running. I thought I went back in today February 9 and Destiny was on duty . She is an awesome employee most of the time. but today I wasn’t in the best of moods. I take full ownership for that and she also seemed very snippy and stressed. It looked like she was the only employee workin. there she offered to let me in and get a wash as my membership still wasn’t working and she didn’t seem to have the time to look into it and I didn’t want to take up too much for time either. I just said luck I’ll take my business elsewhere. You’re obviously too busy. I feel more could be done to help the customer stay and keep their business there. The conversation ended with her saying there was nothing more she could do and that I must have another phone number and that’s why it’s not working. I stressed again that I only have one phone number and that’s my cell. I knew I wasn’t going to get much further so I walked off. I gave a finger gesture which I should not have done. When I got home I felt bad and wanted to head back down to apologize. however, when I got home, I got two calls from a no caller ID, but I recognized her voice, and she was not very nice. that convinced me to go ahead and make sure my membership stays canceled. I will find somewhere else that has the staff to handle the business more efficiently. It’s sad that a thriving business can’t handle, keeping staff or hiring enough staff to handle a very...

Title: Exceptional Car Wash Experience!

Rating: ⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of visiting this car wash, and I must say it exceeded all my expectations! From start to finish, the entire experience was top-notch.

The staff at this car wash are friendly, professional, and truly go above and beyond to ensure customer satisfaction. They greeted me with a warm smile and promptly explained the various services they offer.

The attention to detail during the car wash was remarkable. Not a spot or speck of dirt was left behind! My car looked brand new, both inside and out. The team used high-quality products that left a brilliant shine on my vehicle.

What really impressed me was the efficiency of their process. Despite being busy, they managed to get my car cleaned in a timely manner without compromising on quality. They value their customers' time and strive for excellence in every aspect.

The prices are reasonable for the outstanding service they provide. They offer a range of packages to suit different needs, making it convenient for everyone.

Overall, I highly recommend this car wash to anyone looking for a thorough, professional, and enjoyable car cleaning experience. The team's dedication, attention to detail, and commitment to customer satisfaction make them stand out from the rest. I will definitely be returning and spreading the word about this fantastic car wash!

Thank you for providing such a...

The few months I was a member here were pretty problematic. When I first joined, the people who signed me up took my card information and signed me up under some random account. I was getting charged monthly but every time I came in for a wash, they couldn’t find me in the system. I had to return 3x and wait around in the office for them to figure out the issue and sign me up correctly. With this, the manager, Will, was pretty helpful but it’s ridiculous I even dealt with this. He compensated me by giving a couple free months of car wash.

However… before the couple months was even up, they upgraded their system and everyone had to re sign up. When I showed up and they mentioned that I needed to re enroll as a member, I asked what about my months I was already supposed to have for free, or any extra time that might have already been paid for. They wanted me to look at my bank statement and show them proof of the last time I was billed. That’s crazy to me. They decided to upgrade their system but wanted me to put in all the work of figuring out the next time they were supposed to charge me. With the system upgrade, they didn’t even upgrade any of the car wash machinery. The vacuums barely work. I did not re sign up. A new mod wash opened down the street with superior equipment so I’ve...