The Mattress Center Cottonwood — Attraction in Cottonwood

Please don't hesitate for one minute to travel from Prescott (or any distance if necessary) to purchase your mattress from Robert at The Mattress Center. Robert is extremely experienced and knowledgeable in all types of mattresses and will make every effort to educate you and put you in the best mattress possible for your individual needs. To insure customer satisfaction, he gladly offers an additional comfort warranty. There is no pressure of any sort, including the amount of time your selection process may take. Robert is a true professional, a caring person who knows how to treat people as valued customers. He has a wide selection of mattresses on the floor, adjustable bases on which to explore them if desired, and his prices are very reasonable. Furthermore, his delivery people also really care to provide the best possible service.

Unlike the large, nationwide, impersonal, and more well-known company mattresses that may be sold elsewhere, the mattresses Robert sells are made in three factories right in Phoenix, factories that not only manufacture excellent, high-quality products, but that also care about providing the utmost in customer satisfaction.

I write all this from great relief in having found Robert after the exact opposite and financially disastrous experience I had with a mattress company here in Prescott. It is not my intention to badmouth anyone or any business, but I learned the hard way that all the qualities Robert offers - the variety of mattress types, fair pricing, a comfort warranty in addition to the usual manufacturer's warranty, the expert informative guidance, the lack of any sort of pressure, and the respect he shows in dealing with customers - all are vital to making the best decision possible. You couldn't be in better or more...

This review is late in coming. I purchased a mattress from this store a few months back. Bob helped me at the store and he was very knowledgeable about the products and pros/cons. I have back issues and decided to purchase here based on their 30 day return policy and the finicky nature of my back. I initially went with the firmest mattress on the floor, but it didn't work for me so I called Bob and he said try it a few more weeks (beyond 30 days) if I wanted and if it still didn't work we would swap it out. A few weeks later it still was not working for me so we made plans to swap it out. When the swap arrived it was the wrong mattress and Bob called me to share the mistake by his supplier... he said he knew my back was struggling so he would send it over on a temporary basis since it was a problem on his end and softer so my back would be better. We swapped the mattress out as planned and then a week later we got the right one delivered. Along with his apologies for the mishap Bob sent a free mattress pad for my inconvenience. I would definitely do business with these guys in the future... very customer centric and Bob is a good guy and knowledgeable of...

My wife and I wanted to say THANK YOU Robert for taking such great care of us. We had purchased a mattress years ago from a great guy there that Robert actually knew and fortunately we had a warranty on that mattress. It was wearing out and creating a hole and was starting to bother my wife's hips. Sure enough we did have a qualifying warranty and Robert came out and inspected the mattress and we were able to replace it with a brand new mattress. My wife was able to go into the store and pick out something she liked to replace the old one. Within a few weeks they made us a new mattress in their factory and it was delivered to us as soon as it was ready. It has been about 10 months or so and we love the new mattress. Thank you Robert for honoring our warranty...