The Human Bean — Restaurant in Cottonwood

Absolutely the worst customer service I have experienced! We will never be back here and love supporting local shops! The barista at the front came to the window I asked if she could please repeat our order because they had trouble hearing me and another girl comes to the window extremely rude and extremely unprofessional, saying “next time it would be easier for you to order if your the driver!!” I said I apologize my husband is clearly on the phone and that’s why asked you to repeat to make sure our order was correct, I then got called rude for asking if they could repeat our order and literally was trying to start a confrontation over this silly situation. We own multiple businesses in our town and if I had en employee ever treat a customer this way they...

First time coming here and I wont be back.

Paid for my order, the woman said she rang up the wrong order after I paid and wanted to charge me a 2nd time. She took my drank, gave it back to me, then took it back a 2nd time. I just left. I paid for the drink, then she wanted me to pay for the rest of my order. I'm not sure why she didn't put it all on one check. She clearly had no idea what she was doing. This place needs better workers. Needless to say, I paid $7 for a drink and left bc I was beyond frustrated with her and left with no drink. We are now at Starbucks where I know they will...

I stopped by yesterday evening, there were two lovely younger ladies working. They were very patient with me as it was my first time. They recommended a snowy which is white chocolate. It was super delicious but if you like sweet coffee i recommend adding extra syrup. I got a blueberry muffin and stuffed pretzel. Absolutely delicious i loved the muffin, it was soft and sweet with a crunch topping. The pretzel was warm and super soft. I will definitely go back! Wish i got the workers names as they were so friendly, but definitely stop by if you can! Service was fast...