Waterfront Rescue Mission Thrift Store — Attraction in Crestview

Once upon a time you could go into the store find real good deals and everything was priced with the people that needed the help in mind. The prices are becoming as high as everyone else and apparently they changed management which is a huge negative I went in when my home burned to purchase a few suits of clothes a nice young cashier heard me say I had been burned out and she suggested I speak with the woman in charge and mentioned some sort of program. I did not ask. The woman comes up asking me what it was I wanted and I told her I had not asked but was told of a program to help fire victims and the woman so very rudely told the cashier they get 1 top 1 bottom and 1 pair of shoes and that DON'T include a jacket. She was so rude and looking down like upon me and treated me as if I had asked her to give me everything for free and it was HER stuff and not that donated by people. Then just today there was a man and woman sitting a set of tables out and I asked what the price would be and the nice woman turned and asked that same woman from the previous day. The woman so rudely said some smart comment to her what do you want me to do do you want me to do this or do you want me to do that because which ever one I don't do you have to do. The sweet lady did not say another word and I went on and never did find out the cost of the tables but I would bet they were over priced for a thrift store where people donate things to...

I've been a few times and have found prices on most stuff very high for donated goods. I usually leave without a purchase. I totally understand and agree with the dollars are going for mission work. HOWEVER, what management needs to understand are 2 things.

Perceived value from the purchasing customer.... If the people you rely on to make purchases of donated goods think the prices are too close to retail value, then you risk two things: the community members that NEEDS to be able to buy "other than new" items are being forced to look elsewhere or do without and secondly others looking for a deal feel like they might as well buy new.

You get more bees with honey than fake sugar... if you reduce your pricing of donated goods by let's say 20% and in return, the word gets around that you're reasonably priced again (priceless advertising) and now you have an increase in purchasing customers of 30%, odds are you'll come out ahead. More people buying more stuff because they got a deal AND the people who really need the stuff are thankful that your organization is helping them out. Both ways, you get advertising that you can not put a price tag on. It's a win...

I regularly shop here and I was in the store tonight and was so disappointed, no more like upset. My husband sits and waits for me while I shop and two employees were sitting at a table behind the cashier stand and they were talking. Talking is ok but the one girl was talking about her experiences with guys. As I was coming around the corner the conversation was about as x rated as you can get. This is not appropriate conversation at any business much less a business advertising to be Christian. I told the cashier(an older lady) it was not appropriate and she agreed. Once outside my husband told me of the rest of the conversation. XXX rated. What it this generation doing? Why do they...