Walgreens — Attraction in Cudahy

I’d like to give this location zero stars for the poor customer service and lack of decency the pharmacist exhibited today. Every time my elderly mother needs her prescription filled, there’s some issue with it being filled. Today we picked up her medication and got home to find out it was only a 15 day supply when it was supposed to be 90 days. And it had the wrong physician’s name- it showed a previous doctor who hadn’t been used in almost two years. When my mother asked what can be done to fix this, she was told she would need to call the doctors office. The pharmacist stated she needed to place her on hold. My mother was on hold for the longest time to the point where it would start ringing and someone would pick up and she would say she’s been waiting on hold for the pharmacist. This happened 4 times where it would ring, someone would pick it up, and my mother would say she’s still holding. Eventually the pharmacist answered with an extreme bad attitude and continued to say she would need to call the doctor. I took over the phone and explained she has my mother on hold for a long time and her response.. “We have insurance calls and vaccinations to give and she will need to call her doctor.” I was in shock that SHE placed my mother on hold and obviously had zero intentions on coming back to the phone. We thought she was doing something on her end to fix the issue but nope, she went on to do other stuff. I told the pharmacist i’d be reporting her to corporate for placing a customer on hold and not coming back- very poor customer service. She should not be allowed to represent Walgreens. We never had issues with Walgreens until using this location. And now I wish we would have read the reviews before using this location because every review shares the same experience, a terrible one. We have decided to switch all prescriptions to a different company altogether, never using Walgreens again. See attached image for 21 minutes of...

I’m writing this review to warn patients to double check your prescriptions before taking or administering any prescription. I just learned my dad was given the wrong prescription by Walgreens. Thank god he noticed the pills looked different & the name of the prescription was wrong before he started taking them. When it was brought to Walgreens attention they just acted like it was No big deal. I’m not really sure how they should have handled it but a complaint should have been made against the tech and pharmacist. This mistake could have been life threatening! If my dad took a picture or video of this mistake I will be filing a complaint with BBB. So please double check your prescriptions!!! This happens more than people think and nothing will be done unless there’s a death. This is people’s lives and pharmacists need to be made accountable & documented. If it’s a regular mistake being made by a pharmacist or pharmacy technician then they need to lose their license. Do not trust a stranger w/your life bottom line! I hope this does Not happen to anyone else. My Father as changed pharmacy’s and other family who formally received their medications from this Walgreens has...

I would never use this Walgreens again. They gave my pregnant gf the runaround when shes sick with the flu and needs the meds she has been prescribed to be able to eat and keep food down and keep our baby healthy. We went to an urgent care Monday and today they are still saying they are being processed. Told us they needed to call the urgent care to get the proper dosage. Another call later told us we needed to call the urgent care ourselves and tell them to call the Walgreens. Seems very unprofessional and seems like they don't know what they doing. We call up the urgent care and they tell us that the Walgreens has not tried calling them once meaning the pharmacist just lied to get the call over with... The urgent care ended up resending the prescription to the one in South Milwaukee. The urgent care thought it was ridiculous considering the meds they gave us work best within 2 day of symptoms they understood unlike the Walgreens how important the medications were. If you work here you should be ashamed of how unprofessional and how bad your...