This is a great place to come. My granddaughter came today with me and my caregiving son. The only problem is the hot tub never works. I was so relieved when I came in today and the guy told me that it was working and I could use it. I'm disabled with severe back pain. I did my exercises and walking in the pool and then was ready to get into the hot tub. I asked if they could turn the bubbles on and then somebody else said the hot tub wasn't working and was closed. Who knows what the truth was. It's very disheartening and it is a major minus in their rating. The Lifeguard barely spoke above a whisper and apparently wasn't really in the know about what was going on. Whatever the case is they're attitude is a big negative. The water is awesome but a bit too cold. In any event we had a good time but I'm not going to drive halfway across the world because of the hot tub when 99% of the time the hot...
Read moreI wish my experience was as pleasing and pleasant as the other reviews. The staff is terrible they have the worse work ethic, no personal skills or social skills. I feel when you work in a facility like this you have to be a people person with a great personality being able to interact with all different types of people and adults. I had a staff member to flip me off as if being disrespectful and have an attitude towards the members was acceptable. I have no intentions on ever coming back to this facility with the staff members that they have in place. It’s sad when you live so close that you have to go somewhere else to receive good customer service, where you’re not surround by hostile and negative...
Read moreLove it!! I desperately need to be in the water due to disabilities. Although Baylor Institute of Rehabilitation is 12 minutes from my home, I have to drive 30 miles in traffic to be able to get in the water. This pool is amazing and allowed me to work out in the water which I so desperately need. It's a shame Baylor has become so ridiculous at barring desperate disabled people from using their facilities in order to cater to wealthy people (Tom Landry has become a Haven for rich white kids to get swim lessons). Love Bachman Inside Pool. Just wish we could have something like that closer to our area to enable people suffering with disabilities to get the therapy we so...
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