Rooster Home and Hardware — Attraction in Dallas

I have purchased all my chicken feed here for years, the staff has always been friendly, & I love the store. I love that it’s pet friendly, everyone loves my dog, Mabel, & Mabel loves the dog treats at the checkout.

Today was the last day I will enter that store. All throughout the pandemic, I have worn a mask to protect the businesses from unfairly receiving a fine from a customer’s non-compliance of a mandate not based in science. Today on the first day that I can live freely without imposing harm on the business I am patronizing, the cashier informed me I could not shop without a mask. Even when I explained to him how for a year I have complied out of concern for their well being, they no longer want my business. And he said “unfortunately not if you don’t wear a mask.”

I was going to buy a substantial amount of chicken feed today, and instead I went to Elliott’s Hardware to make my purchase where I was not asked to mask myself with no mandate. I will not be doing any business with any business that tries to impose a mask on me with no government mandate. I am keeping a list of businesses to boycott, and unfortunately one of my favorite stores, Rooster, is first on that...

Rooster is one of those old-school home and hardware shops that still actually cares about the projects its customers are trying to achieve. All of the staff is incredibly friendly, the prices are fair, and the selection is huge. If you don't know what you're looking for or exactly what you need, not only will the staff help you in whatever way they can, they typically are very well versed in a multitude of projects, and can speak out of kindness, and experience. No, you wont get the giant store prices, but when the staff save you from having to come back dozens of times for stuff you neglected to buy on your first pass through, it'll end up saving you money and headache in the long run.

Plus the store itself is always super clean, and had a lot of fun, quirky stuff in it that can keep the kids entertained while you shop. As well, if it has to do with bees, or chicken raising, they probably have it as well. Be sure to stop by and say hello to their actual, living rooster who resides in the middle...

I received a recommendation to go to this store and it was completely accurate. The general manager and a woman in the paint department (I am sorry that I didn't get your names) helped me tremendously. I have not seen customer service on this level in a very long time. Thank you for being so generous with your time and for being genuinely good human beings. While I was there, I did see many other employees helping other customers and the feeling was the same - wonderful, joyful help. As far as products, they had really cool things and then every day practical things for your home and outside your home. I did some price comparisons and this store beat online and "big box" stores on the items I priced. I am delighted to have found this store and my personal recommendation is if you a choice of where to give your money in exchange for goods, this store is completely worthy and deserving. Thank you for a wonderful experience. I...