Spring Massage — Attraction in Duluth

Horrible experience! Let me start off and say I am well aware this is not a 5 star luxury spa. However, I do expect at minimum good customer service. Upon arrival the man at the desk is shouting at me “what kind of service would you like???” With only one foot in the door. Mind you there are people getting a foot massage at this moment in lobby area. Red flag number 1. Why not wait until I get to the desk to communicate with me and not disturb the guest??? I tell him I would like a very gentle, soft relaxing massage, NOT hard, no deep tissue no use of the elbows, he is literally walking while I’m talking to show me my room. Beyond rude! Take the time to look me in the face and acknowledge what I’m saying. He shows me my room and I ask “can you please let the lady know (about my request)? “ He says ok. Clearly not one word was said! The lady (very nice) proceeds with the typical very rough, deep tissue massage. I let her know I would like it very soft, light, not a lot of pressure. Not sure if she understood me so the next few times I just said “that hurts!!!!” Still using her elbow, still using her knuckles, sharp elbow up and down my back. I was SO furious at this point because I wanted the man at front desk to relay all of this information to her especially if there was a language barrier. When it was time to check out I asked the man “Did you understand what I was asking for ?? It hurt very bad! I didn’t want any elbow or for a deep tissue” He said yes I can tell her soft but we don’t say no elbow. Wait what???!!!! At this point I paid, and left a very small tip. I guess he was pissed I left a small tip and didn’t say thank you, didn’t apologize for my experience, he literally said nothing!!! Customer service a 0 for sure from front desk! I am now in pain, and beyond sore from all the extreme force. I would never return to this establishment!!! Beware !!!

(Read reviews before coming here. I am scrolling looking at some now and as you can see if someone has an unpleasant experience the owner just leave yet another nasty review to the person who’s making the complaint!! How ridiculous! So at no point are you willing to say “apologies for the bad experience, please let us know how we can make this right” RUDE RUDE RUDE!!! Why spend your money here??? Go where you and your money are valued, respected and...

My Honest Review on "Lin's Magic Hands" aka "Spring Massage". The establishment is very nice & the atmosphere is very welcoming upon arrival. We were greeted right away. I went with 2 of my buddies, we scheduled a appointment ahead of time. When the 3 of us sat down and waited to be serviced, we noticed the employees pointing & staring at us, talking their native language to each other which we obviously didn't understand. Then we were shown to our rooms & the massage began. I had a older woman,Tracy, she was very professional & was not chatty much but that was fine because that's how I prefer it. The massage it self was amazing but the paper thin walls & allowing the other employees to talk loudly outside of our rooms, really disturb the massage atmosphere. One take away from Tracy was during the massage, the times where she would use her elbows, it felt like she was coming off the top rope like the Heart Break Kid Shawn Michaels but I endured it. Is this review was soley off of massage, it'd be 8/10. Unfortunately this review is about the overall established. Upon leaving, my friend was told by his masseuse that the women who were pointing in the beginning, were discussing who'd do my massage because I am a big tall guy and they didn't want to work with me, they were "roasting" me. I am a big black guy, & I don't appreciate that. What if Tracy wasn't there, who would've done my massage, I don't appreciate being discriminated against, I won't be going back. And THESE PEOPLE HOVER OVER YOU when you are writing/giving your tip. There doesn't need to be 6 people at the register when you're paying staring at you when youre giving a tip. If you don't mind hearing people talk a language you don't understand loudly in the hallways while you're getting your massage, or making you feel uncomfortable when you pay, or being talked about behind your back, by all means try it BUT I'd recommend another place. Don't Come Here unless you like getting hit with the...

My first visit December 11, 2019...trying out different massage parlors in search of a favorite spot...

Spring Massage was good, glad I asked for 30 more minutes so Jenny could take longer giving me some of her experience...which turned out GREAT.

The feet work she put on me was the 'Cap de Gra' in my language that means with out that ending I think I would not have been satisfied. I'm feeling so light on my feet I think I could fly....lol.

Did not realize how young Jenny is until paying for the service's. I'm twice her age...which really does not matter, I do not mind letting her know what feels good and where I need attention. I think I was pretty generous tipping her....

I'm African American been in Georgia 7 years from San Francisco, CA and I've realized a lot about most people's thought process when it involves Black people...the way I can get business's relaxed is to show up more often give them business and enjoy the experience...naturally if the service is good I will come back.

I give three stars because she appeared to be nervous, I think possibly an older woman would have had more confidence.

Thought the Table Shower was interesting but disappointed with how small the shower room is to bad its not larger so the massuse can work on you from around the entire table....and also wish she would have patted me down dry from head to toe like the other spas have done... she shot out the room so fast it was hhmmm I thought...

Walls were thin could here chatter in the halls....but overall I'm feeling good....will return...

If you like Sushi....next door by about 10 stores there is a place called Doshi Sushi I looked it up online and the Menu has me so excited I can't wait to give them a...