I'm going to send a follow up review after the completely fixed my problem I brought it in for a simple speaker issue all they had to do was exchange the speakers they told me it would take an hour or two maximum three after they push me off on Thursday said they didn't have time to see me although I called at 10:00 a.m. at the time the store opened on Thursday of last week so no problem I understand I bring it in at 10:00 a.m. Friday morning they tell me it's going to take 2 to 3 hours I...

TLDR; Did not do a proper diagnosis of my pc and took $60 from me. Held my pc for an entire month. Atrocious lack of communication.

I brought my pc in on May 19th because it was not turning on, and explained that I suspected it to be a power supply issue. Instead of performing a proper diagnosis, they took my suspicion at face value and continued to charge me a diagnostic fee. They told me they would have to order a power supply online and I should expect an update within 3-5 days. Fast...

This place ended up losing business due to the negligence of the staff and I'm happy in the decision I made not to get it fixed here. I came in and did all the steps to get my phone registered and ready for repair. The area and this experience was new so I had my wife and 2 young kids with me enjoying the day. Everything seemed to be going okay the guy at the counter took my phone and told me it would be ready in 2 hours. This was great because I was able to take my family out to eat and...