Duke Urology Clinic - Clinic 1G — Attraction in Durham

This was by far the worst doctor’s appointment I have ever been to. We came to Duke Urology to meet with Dr. Baker for guidance on how to navigate family planning and infertility after my husband finished chemotherapy for lymphoma. Having kids is very important to us and now that he is in remission, we were planning on starting a family within the next year and we thought now would be a good time to speak to a professional who supposedly could better assist us.

Unfortunately, Dr. Baker offered us no helpful insight, showed no empathy, and made us feel like we didn’t belong there. She questioned why we were there if we weren’t planning on trying for kids immediately, and said our oncology team should’ve been able to answer our other questions (they aren’t fertility specialists, they’re cancer drs??) When I asked her what she’s seen in her experience with patients like my husband, she gave us some surface-level statistics I could have Googled. No advice, no clarity, no plan, no connection with us at all. Just a generic offer to order us a test and absolutely no reassurance as we try to navigate a complicated and emotional chapter in our lives. We left feeling dismissed, disappointed, and frustrated, with nothing gained except a long trip for an appointment that felt like a complete waste of time.

We will never return to Duke for fertility care or any care for that matter. I don’t doubt there are great Drs at Duke, but this put such a bad taste in our mouth that we will never even try to find them. The contrast between this and the compassionate, proactive, and professional care we’ve received from every single person we’ve met at WakeMed during his treatments couldn’t be clearer. Patients (including us) deserve better, especially when navigating infertility after cancer. If you’re in the triangle, don’t even think twice, go...

My husband made an appointment for a vasectomy consultation 4-5 months ago and the earliest appointment they could get him was in September. For the consultation, not even the procedure, so who knows how much longer he would have to wait. He was informed today that the doctor is no longer available that date and he was given the "next available appointment" in JANUARY 2022. Completely unacceptable. Waiting for months is already absurd, and then to find out the doctor took an appointment he can't or won't keep so far in advance, and now we are behind people that made appointments after us. Ridiculous. I've been really looking forward to getting my IUD out and being able to worry less about increasingly authoritarian control of women's bodies that seems closer and closer every day since it's very difficult to be sterilized as a woman with no children, but apparently it's perfectly fine to make people wait forever for a simple but life changing procedure and string them along for MONTHS, or nearly a year! Hopefully we can find somewhere else to do it, because god forbid we continue to wait and it gets cancelled again. I can't believe it's okay for the doctor to accept an appointment months in advance and then cancel this way. So unprofessional and extremely...

I am so disappointed in this facility and the doctors!! My 22 year old son is in excruciating pain and it’s coming from his swollen testicles! The Urology department keeps trying to send him for physical therapy and he is already in pain!! Duke is supposed to have the best doctors and just because my son has a certain type of insurance and he is an African American Young Man they are not taking him seriously!!! You ALL ARE HORRIBLE for allowing a patient to leave in pain!! I would not go there if I was on my dying bed!! Did they redo the x-ray? Did they give any medicine for infection or pain? NO!! They keep saying hydrocele and there’s no way he should be suffering with this for a year and a half!! I am convinced that this place doesn’t care and I will be pressing for more action!! You don’t even see if my son has cancer or anything they send him away!! We need more male doctors that care about our...