Lush Cosmetics 50th & France — Attraction in Edina

I know it’s covid, Christmas and retail is really challenging even before the dumpster fire that is 2020 but lush, this was the first time I left a retail store almost in tears. Instead of being greeted I was pointed at while standing nicely on the entry area and told “stand there!” Like a kid in trouble in gym class. Very curt like I was told to wash my hands or get sprayed then a list of rules were hurled at me. Glad the shops being covid conscious but must the message be delivered so abrasively? I was then constantly verbally pressured in the six total minutes I was in the shop (no line by the way and only one other shopper) to checkout. Then things got crazy, the same less than fuzzy store clerk asked if the car parked outside on the public street was mine. I responded yes. She told me she was going to start checking me out, pointed at a table to put my items down on and if I was paying with a credit card as that public street city spot was actually the stores personal curbside. I say really? I apologize, I see no sign? Oh we forgot to put it out I was told by the other retail worker... I only spent about 100 dollars and left immediately. Was planning on buying 10 gift boxes for coworkers. While leaving another car was parking in the same spot and one in front of me to utilize other shops than lush. Because this is again public street parking. I love your products lush, but I’ve never felt so unwelcome...

hello!! i had an experience at this particular lush about two weeks ago (friday the 8th, at about 6:15ish), and for some reason it has continued to fill me with joy since then so i wanted to come drop a review mostly in hopes that the absolutely lovely store staff will see this. i hadn’t been to lush since middle school, and i came after a spectacularly difficult week to get a bath bomb. I was pretty promptly assisted by a staff member (and i’m so sorry i forgot your name!), who helped me explore the store and gave personalized recommendations, and honestly just made my day (and now clearly the next two weeks). I have thus far tried the matcha bubble bar and the jasmine bath bomb, and have had a ball. thank you so much to those two staff I interacted with, thank you for the compliments, and for making a horrific week so so much better! (and for providing me with ongoing dopamine in the form of nice smelling bath products lmao) if you see this, have a spectacular...

Amazing products & service!! Every time I go to Lush I am blown away by the staff's level of product knowledge! We went to the Edina store for our annual Christmas shopping and walked out with perfect gift boxes for our teenage daughters at a great price point ($25.00 each). We left the store and I could still smell the lovely shop on my clothes so I went back in and asked if they carry a product with the "Lush" aroma. The same awesome salesperson (I didn't catch her name but she had gorgeous purple brows) helped me again and suggested "Karma" because it's found in many products around the store. I tried a sample of cream on my hands and I loved it right away and came to learn that it has notes of citrus and patchouli, two of my favorites! I walked out with cream and perfume and she gave me a nice little sample pot of a holiday shower gel that has a deeper level of patchouli in it. Seriously happy customer again and my daughters continue to rave about the...