Usually never have a problem with any of the staff. I've been coming for over 17 years. Seen a lot of changes but never have I been told that I can't use $20 to add money to my account because someone already paid with a $20. Apparently they're not allowed to collect "too many" large bills. Lady at the front desk said it's ok. That my job will sit in the printer all day and I can come back later to print it. So she basically solved my problem by adding another problem. So thank you. I gave a 4 because apart from that, the staff is usually wonderful and provide solutions and answers instead of...
Read moreQuiet, clean, social distance precautions taken, friendly staff, like any other library they have study desks and group tables and lounge chairs. Bathrooms are as usual, ask for the key tho they're not at the front of the entrance, they're a bit further away. Wifi is open as long as you accept the terms which are typical. I usually park on the main street Tyler since it's within wifi distance. Star off since the actual parking lot is much too small & cramped which is quite a hassle, also not close enough to...
Read moreI KNOW THE PARKING LOT IS BAD but, i like the computers and the staff is nice. I don't worry about the parking because of street parking. The only things I don't like is when some of the staff(some not all) just keep on talking and they don't do their job and one is really mean. The homeless people can be scary sometimes too(not all i'm sorry). This is overall a good...
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