This past Tuesday, I'd referred a friend on Monday I was told i couldnt use the 50% off until tuesday. On tuesday I took a lyft an returned so I shopped but5he App isnt any good its saying Wednesday. But, I was given the 50% the store was closing. My bill came to two hundred and eighty dollars: with 50% off i paid $140.00, however, about 7 items were left on the counter. I purchased a trunk so I could transport my purchases, everything didnt fit The store was truly closed by now. The trunk is full I'm being rushed the security man helped with taking the trunk outside I had no idea that I didnt have all of my things. The young dude knew any way my things were put back out to be resold. I called about my left items. I was given a run around. I recalled same run around. Im a senior. So I reached someone new o. The phonewho said the people who assisted me was off that I should wait until friday, come after 12pm. They did not have my things. I went searching for my things. I found only three of the purchases left behind. So Im told that these items were ot purchased. So I repaid for the bottle, skirt and purse. I was told that security would take a look at the tape and I would be called about the missing items. This is the end of my shopping in the Elizabeth store the customer service does not exsist there. My phone was stolen off the counted by a customer while I was trying to get my packages back that i checked in upon entering. The tape was watched the security told me what he veiwed. The individual working behind the counter didnt speK english, and was obviously dyslexic . Because while trying to convince her the bag she was trying to give me wasn't mine I laid the phone down an a Spanish couple with a stroller stole the phone, that I had only 18 days, they took no responsibility for what their employee caused. This occurred in 2017. But the young dude with dyed hair knew those things were mine and i know the tape will show he took the things and put them back, knowing I was sitting right outside in front of the store waiting to be picked up. So I give this place a minus 1. But I wont ever be shopping there again. Unprofessional staffing. As a customer we are entutled to fair arbitration. Im searching to discover who owns this location. Because if its not handled properly, then I want a judge to...
Read moreI'm sending this message because I was verbally harassed by an armed security guard by the name of "Carrie" in store yesterday at the Unique Thrift Store located at 116 Broad Street in Elizabeth, New Jersey. I was at the self checkout with my son about to complete my transaction when my son noticed a particular item (sports jersey) that was hanging overhead nearby at the jewelry station. I asked the security officer if it was OK if we could quickly go take a look at the jersey before I completed my purchase. He replied to me "Sure, but one of you have to stay here at the register. He can go look by himself." I replied to him, "No, I need to go take a look with him", not feeling the need to explain to him why I needed to go with my son to examine this item. He then continues, "How old is he?". I say "Seventeen" and he continues "Seventeen? I think he'll be alright, what is he mentally challenged or something?". Unbeknownst to him my 17 year old son is autistic!!! How dare he judge, belittle and insult me and my son unwarranted. I told him "Actually my son is autistic, you should really watch the things that come out of your mouth." He actually argued with me saying "I aint mean it like that", was rude, quite arrogant and never offered an apology! We entered your store yesterday looking for very specific items for an extra curricular function for his high school fundraiser and never thought we would endure this treatment for simply wanting to see an elevated item behind the counter. I never thought a disability had a certain "look" to it and shoppers would have to be screened at the door by a bogus insecure security guard instead of shopping freely without being harassed. I was so upset by this exchange, that on the way out after I made my purchases I found the shift supervisor named "Damion". I expressed my concerns as "Carrie" tried to eavesdrop nearby to hear what we were talking about. His nervous body language deemed that he knew exactly why I was talking to the supervisor off to the side, but still never apologized. I would like an opportunity to express this concern verbally if possible. I want to make sure this disgusting and discriminatory behavior never happens again to anybody else. Moral of the story. TREAT PEOPLE WITH RESPECT OR...
Read moreI was here Saturday, June 1st and bought a Singer sewing machine, a table and other items. With it, i went to the back door but it was closed because somebody went out. I stayed by the door and tried to get someones attention to help me with my item until all of a sudden the same man that left the door open comes up to me asking me why i was coming in through the back door and why did I close it. I told him I was trying to call for help after he left the door open, and it closed by itself when i went inside. Later, I took my things outside to wait for my son to come pick me up until 2 minutes later, he comes outside with another employee to interrogate me, telling me he needs to check my bag. He started calling me a liar and accusing me of stealing and asks me why I didn't buy this table the day before? At this point I didn't feel the need to answer him anymore. He then told me that the next time I come, he will watch me as I shop because he thinks I am a thief. I've never felt so disrespected while shopping here. As someone who goes 2 to 3 days a week to shop here, he calls me a liar and a thief? His accent sounded Columbian and I found out that his name is Guillermo. He started speaking English with someone to call me a liar as if I didn't understand well enough. I never fill disrespect like this day...
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