Outpatient is worse than inpatient, the staff are disrespectful and some even whine like babies. They always yell and have an attitude. In inpatient they pulled a girl by the hair and dragged her back to her room, we went outside a few times and it was depressing. The staff would yell at you and even curse at you. One staff member was even picking favorites, even though she saw me and this girl doing the same thing she decided to go to her instead because she didnt like me. They will also constantly be rude to you when you cry like "oh it's not big of a deal" they tell you to get off of the floor when you try to sit down, they're just horrible. The only thing keeping me sane was my roommate. This was back in October (for inpatient) I heard it's even worse now.
for a SECOND time food is horrible, the place is cold. they let you bring your blanket out for three days then after that they don't let you SOME staff are caring if your parents do not bring you things. they find you annoying and don't believe you on certain things you have to say. when I cried they yelled at me for waking up a 1-1 patient and locked me in the quiet room JUST because I woke up a patient by crying, didn't send me to my room didn't put me in the comfort room. they believe other patients over you, GOD forbid you not be one of the ghetto girls they mistreat you just for not being one of them. when you're one of the nice ones they find you annoying. staff still have favorites, leaking showers and bugs in the ceiling. kept me in the hallway all day and would NOT let me go in my room to sleep. no matter what I tried to do to sleep I couldn't sleep in those plastic chairs and a blanket. staff acted annoyed when I told her one of the patients that knew much better made a inappropriate comment about my sibling who was of age and she were not. REC time was humiliating. the staff yell at you if they believe they saw you put ur hands in your mouth or your nose even if you didn't. they REFUSE to be wrong. GOD forbid you walk slow in embarrassment because its your second time there, you get yelled at. they don't let you sleep in because you'll get a program for not listening to staff or pretending to be dead. they didn't let me get stitches for a very open wound and told me to just put ointment. its not a great place. do not bring your child there. to be honest everyone was right it is...
   Read moreThis facility is known as a very traumatic place to receive mental health inpatient services. They do not train employees to show compassionate care towards patients. My first stay inpatient in early 2000's was the best psych stay I've had. Fastforward to having a new lead psychiatrist and new management most likely with taking a high amount of patients on medicaid it turned into an insane asylum which is what I feel comfortable classifying it as. As an advocate I'm not treated with humane care and I see other patients often times suffer more. I won't list specifics of what I endured or what stories I've heard or witnessed, but I am very disappointed this facility has turned into such a poorly run psych unit. I hear bad stories about the children's unit that it is even more inhumane then what the adults endure. Patients have rights and deserve quality care. A psych ward is meant to help people in need of getting through crisis situations and should be offering the care needed to stabilize them and get them back in the community. For me personally I have never been stabilized in this facility and I'm transferred to longer term facilities to work through all the traumas i faced while in Trinitas. I pray for those who need services from this building. I do hear some people had good experiences, but the complaints outway the good. There are many good workers there though who offer good groups and care. It's the lead psychiatrist and the workers who are just on the unit to watch patients all day and night that are the problem. Without firing these workers and retraining the lead psychiatrist there won't be any major changes. It's 2024 and what goes on behind the walls of trinitas psych hospital isn't even legal forms of punishment they inflict on patients. I advocated to a worker who felt really emotional after hearing my story but since then I still hear the same complaints that have not improved. Maybe one day this facility will be brought back to what it was in the early 2000's. Until then I won't give up on advocating for much...
   Read moreI went to Trinitas Outpatient therapy in my freshman year of High School, 2021. This facility is downright terrible. In my room, there was dried blood on the bed and floor. While I was there, I was treated as if I was faking every issue I had. Staff was rude and disrespectful going as far to dead name many patients. While I was there, I barely felt like a person. If a person is admitted to a psych ward, they should be listened to, not yelled at like an untamed animal. To be qualified to work at a Psych ward, one must understand how impressionable young minds are. One wrong word to a child or TEEN could affect them for life. I know I sound dramatic but as someone looking to become a Psychologist or Teacher, this is the truth of what should and SHOULD NOT be done. Trinitas is a perfect example of how mental health care should not be practiced. The food is terrible also. I was not allowed to draw, like many of you my one copying mechanism was disregarded.
Because I was social, and friendly, and keen on helping clean up, they deemed me to be faking my issues. On the contrary, as of late I am seeking to figure out if I have Bipolar Disorder since both my therapists keep telling me how many signs of it they see. Trinitas' facility and staff are horrid and inhumane.
If you truly care for your child's mental health, do NOT take them to Trinitas. You will be treated like you are the scum of the earth. Looked over, and ignored. This issue is seen time and time again in the mental health field. FIX IT. I hope everyone who went to this god awful facility is okay, and to know that you are NOT alone. Be safe, DONT TAKE YOUR CHILD OR ANYONE...
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