A few years ago I was outpatient with you guys and my experience was of utmost importance to me. Have overcame a lot of things and do my insurance and my situation I was able to overcome them and learn how to deal with them. PTSD, anxiety, panic attacks, and depression. I was giving medication to help deal with each of them situations and also I was given advice and different exercises to use to help me through them. They worked and are still working today. Being able to express myself with other individuals that were going through the same thing as I were helpful to look at it from every angle in my life. All of the negative reviews and I have read or individually or should be looked at as individual situations. But work for one may not work for the other maybe because that's not what they want to hear and that's okay. It did not take me a day a week or a month to get in the situations I found myself dealing with in my life, and I came to realize it was not an overnight fix that any doctor program or any medication to help me learn to deal with my life situations. But through continued search for help I stayed I listened and I learned. Now today I'm still going through and they have been added stress to my life that sometimes I could not remember all that I was taught to cope with them. Yes I am recovering addict drugs and alcohol but it has nothing to do with the help that was given to me, it was simply my lack of applying that person that encouragement and taking my medication that made me fall away and wind up into situations I cannot handle at this time. So yes will I return until the ones that help me before? Yes! Why they did what they needed to do to help me but life is real and it does overwhelm you where I lost track. I'm not even sure if my insurance that I now have will cover me for the treatment that I know can help me to beat redirected again and also to help me to refocus on life that I know I can have. So in reviewing all the reviews know this, for yourself, for your loved ones don't trust in them. If you're seeking help don't expect an overnight change stick with it use advice that's given to you and your family members and work with them or yourself but me encourage whether it's through this service from Chinatown or someone else know that if you want it you can have it. Patience is a virtue the last one to help you and know that all good things come from God. I will be contacting you real soon before an appointment because yes I am in need of help and I believe in you all. To the workers be mindful of those that sitting in the waiting room and not always there for help and there too tell the people that love them and trust them to find them help that that's not the place because they want to be the ones that help them and it's not fair to the people in need and I only seems right to those that don't need in a criticizing those that are...
Read moreThe staff and facilities are nice. But this hospital has a major problem: there's NO online services. No online appointment booking, no online treatment options, and worst of all, NO ONLINE BILL PAY. To pay your bill you have two options: send a snail-mail paper check or credit card order form, or pay by credit card over the phone. Note that they do NOT disclose the phone number to call about billing until you receive a paper bill in the mail months after your treatment. There's no way to check your balance online either. For as large as this hospital is, it's absolutely bizarre that their services and billing are all from the 1990's. It makes it a HUGE pain to figure out what you owe, and pay it securely and reliably. It's 2024, I can't believe a hospital exists without electronic payment and online...
Read moreI've been going there for nearly 20 years. As time has gone by on I've gone from individual therapy & 15 min w/psychiatrist for meds, to group therapy & 15 min w/psychiatrist, to 15 min w/psychiatrist, to 5 min w/psychiatrist, and today I'm scheduled for 15 min w/(I think) an NP. My behavioral challenges have never been addressed in all these years, only my meds. Sadly, I can't afford...
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