
I had called to check on a few things I have a few concerns one being a woman I believe that women spaces should be strictly for women and young girls when it comes to bathrooms and etcetera but when I try to talk to the gentleman who answered the phone he was very uncaring for the fact that women should have personal spaces for and he was more worried about hurting somebody else's feelings instead of the safety and security for a woman personal space and privacy so basically screw women they don't matter as long as they don't hurt a transgenders feelings that's the gist of what I got from his bad attitude as I tried to explain to him that I do not discriminate but I do feel unsafe to undress in front of a man unless it was my husband he still did not care about my personal feelings on the matter I also have another concern which is I have to have a breathing machine that I can have access to in case if I have an attack now I have one of my own so no that's not a problem my problem and my concern is how accessible plugins are for the the guy was very unassured about that too he said basically if you're near one okay then you can use it however if you have an attack we'll just call 911 and that's all there is to it so even though I can take care of the problem of my own didn't care they just want me out of there as quick as possible because they would rather have that happen instead of me taking up space and using necessary medical equipment if I have an attack so yeah I'm not going to consider this place which is heartbreaking cuz I really want to but the bad attitude absolutely not I think I'll be looking...
   Read moreWe have been to many Planet Fitness gyms and while this was clean, it actually has the worst showers out of all of them. The faucet is so high that when the water sprays out it hits all around the shower- the walls, the curtain. You can stand in the middle and barely get sprayed. Try to adjust the nozzle by reaching up on your tips toes and you’ll find it’s completely its totally stationary. So you have to work yourself around the edges to get enough water on you to work up a lather or even rinse off. Then while you’re doing all that the water isn’t draining. You are now standing in shower water up to your ankles. Add in trying to shave your legs… Plan on a shower taking 3x as long. Best thing to do- use the handicapped shower. I don’t understand how they couldn’t demand that the company which installed it, come back to fix it. Horrible contractors whoever they were.
I’m not sure how to reply to your response. So I’m adding it to my review. I did speak to your team lead. I think that’s what he was called. He had no response lol to my concerns. I just would like it if you would maybe take Advantage of some of the other planet fitness to see how their showers are. There’s another one in the area, which I have not reviewed yet,...
   Read moreBecause of Covid I asked the club to freeze my membership which they did do once and then later on in the year they called me up and said it was getting time for that freeze to thaw and I wanted to know if I was still interested in maintaining I said no keep it frozen because I didn’t feel like traveling at this time and I wanted to keep it frozen
Now I’ve noticed that they’ve started billing me for the last several months not calling me that they were going to thaw my account right now
I told the agent on the phone I wanted to cancel therefore and get as much of that unauthorized charges returned to my credit card said he couldn’t do it I’d have to talk to a manager I asked for a manager to call me and now they still haven’t called so I’m writing a letter today canceling my membership I am putting the negative review down because there might be others of you that are involved with the Covid and don’t want to in go until they have their vaccinations or they feel like they have a better climate to exercise in I just don’t feel they’re very sympathetic to people who are confined at home and don’t wish to exercise in public. Thanks but no thanks you want my money even though I have not been inside the club...
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