Geek Squad — Attraction in Evansville

Super rude people who charge unnecessarily. Walked in without an appointment and was told theyre booked for tonight and had to schedule me for the next day. Got online and was able to make an appointment for 10 minutes from then. Proceeded to explain a problem with my computer bought from there not recognizing my new ssd I had just bought there as well. Wanted to charge me $100 for a diagnostics of an empty computer and then another $100 to install the operating system even though I have a flash drive from Microsoft to install it myself, they just won't accept anything from customers. Terrible service just looking to screw you over is the bottom line. Stay away and buyer beware

Update: only problem my computer had was it didn't recognize my new harddrive as a boot option. All it took was to connect it by a USB SATA cable to get the computer to recognize it, then insert it in the proper place and all is well now. Could've wasted $200 but very...

These guys are my heroes today! I had purchased a multi-camera security system, and had a terrible time figuring out how to bring it up. I had some of the cameras mounted. It had been a dread for months to get this going. I'm not an IT person, so it wasn't working. I finally figured I would try to have Geek Squad get it finished. Ejike and his partner did an awesome job! They re-routed some of the wiring to make the last two cameras work. They figured out that I had not set up my router correctly. Everything is working great now. Ejike even went around the house to ensure that all the cameras were mounted solidly and adjusted all the camera's. They had an EXCELLENT customer service attitude. I can't recommend them enough....

Trying to get the camera repaired on my iPhone 14 Plus. Geek squad says they have to hold my phone for days in order to order the part to fix it. So in order to have my phone repaired I have to be without it FOR DAYS while it just sits at Best Buy. Apple (who is covering this repair) disagrees with this policy & says that is absolutely not how Apple does business with Best Buy. The Apple support specialist asked me to take my phone into the store & let them talk to the geek squad tech (NOT MY IDEA). The geek squad Tech refused. I don’t understand who is lying, Apple or Best Buy, but I think it’s unfortunate the customer is caught in the middle & unable to get their phone fixed because of...