Walgreens — Attraction in Firestone

I’ve been using Walgreens as my pharmacy for years, but after living in Firestone and using this one, I’m moving on. The pharmacist Craig is the only good thing about this pharmacy. Most workers I’ve had the pleasure of meeting in the one-to-two minutes it takes to pickup a prescription have been great, however there are a few workers here that obviously hate their job and take it out on the customers.

In the past my wife and I have sat in line waiting to get prescriptions that were already filled for more than an our, in the drive-thru, as well as inside. Coming up to the window you can see the techs just standing around talking while Craig is furiously packaging everything and doing consultations.

However, today was the last straw. I had been waiting for a medication to get filled for about a week. First it was an insurance issue, so I called Walgreens to say I’ll pay for it out of pocket since GoodRx has a good discount. The lady I talked to in the pharmacy said it would be ready tomorrow by 11am. I get a text saying my prescriptions are ready, and I go to pick them up. The lady at the counter said only one was ready and when I asked why I received a text and had confirmation from the lady the day before, she started getting irritated with me and explained how “they had only just received the medication from the warehouse an hour ago, so why do you think your medication would be ready? Come back after lunch at 2pm and we might have it filled by then.” I’m not one for confrontation, especially in public, so I told her thanks for the info and I’d be back later to pick up my prescription. I won’t be...

I will NEVER take my business to this Walgreens again! I went through the drive through to pick up some medication for my 4 year old son, for the very unpleasant pharmacist to tell me my insurance was expired. Mind you I just took my son to the doctors and provided my card to the pharmacist showing we were up to date. She didn't like that answer and told me I needed to pay full price for the medications, fine not a big deal it was only $16 dollars. The pharmacist did NOT go over any of the medications with me as they are REQUIRED. Once I drove off I then realized I had prescriptions for a 60 year old man. HOW!?!?! After the very public law suit against Walgreens giving the wrong vaccinations to a child , now this? I called the store manager Corina, again another very rude and unpleasant employee! After I explained the situation she responded with "What is it that your wanting me to do? That lawsuit isn't even in this state!" Clearly then clients & customers well being is not a priority! My son could have been killed or had life long issues because of the employees at this Walgreens....

Worst place to get prescriptions. If you have more than one prescription ordered, they won’t have them filled at the same time unless you wait several days to get them and by that time they will put one back. The pharmacists have horrible attitudes (aside from maybe one or two) and it will take you 45+ minutes just to get your prescription via the drive thru. They will purposefully ignore the drive thru for 10+ minutes, even when there’s no one inside. I’ve witnessed this before because I’ve finally reached the point where I just go inside, since it seems to be faster. I’ve witnessed one pharmacist yelling at another one, right in front of me and calling her nasty names while I was trying to pickup my prescriptions. There’s also one pharmacist, who’s definitely American, but speaks like she’s from the 17th century and you can’t understand a word she is saying. She’s very kind and I’m sure a great person, but it makes picking up prescriptions very awkward and uncomfortable. Definitely not a place I’d...