I did not go to this store however, This store has discriminated against my boyfriend who is a registered disabled veteran. He had purchased many item's from them in the past. This is the closest hardware store to his home and the manager (after he purchased his item's) told him to not come in again. My boyfriend has to be very frugal and likes to take his time shopping making sure he gets the right item's for the right price. He also knows sometimes quality out weights the cost.
My boyfriend walks with a limp because he had a medical grade hip replacement due to an auto accident and he is forgetful because he suffers from PTSD after serving in deployment. How can a store manager discriminate against a man who fought in the Iraq war (9/11), to keep our country safe? Maybe they should put a sign on the front door saying "No Disabled people allowed!" It might get you the customer fan base they want!
I will never purchase another item from this store. I will go just down the road to BiMart to get better...
Read moreDo a little pricing research before you buy anything here. I have noticed this store over prices items at this location.
I recently visited this store twice in one week. The first time I was looking at buying a cyclone dust collector. The Newberg store had a price of $44.99, but the Forest Grove store had it for $59.99. I asked the manager about it, and he said each store prices has its own pricing. He was kind enough to tell us he would price match the item.
The second time I went to the Forest Grove store, 2 days later, I was after a smart light sensor. I checked the Newberg stores prices it was $59.99. The Forest Grove store had the same item for $77.99. I asked about price matching the item and Michael the manager on duty on Jan 15th, 2023 said, "go buy it from them, we have our own pricing."
I don't recommend buying from this store. Their prices seem to want to take advantage of people's pocketbook. This place is not the place with the helpful hardware folk. The manager came off...
Read moreThe Ace website said the Forest Grove store was the only store in the area with the Ohio Stoneware crock set I wanted. And at a cheaper price than the online bookstore selling everything under the sun. I got to the store and couldn’t find it. Asked an associate who looked high and low. He had someone else look it up in inventory. He started looking. In the meantime, my wife who was also looking was asked by another associate if he could help her. They found the boxed set in back after a long search. During the wait, my wife was again asked if she needed help. LOL. When I went to pay, it rang up for more than I expected from the website. But never fear the manager came by and fixed the price. I can’t believe all the helpful, attentive people that we encountered. I probably will still shop my local Ace Hardware, but this store definitely has a lot going for it with its good selection and...
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