Seminole Gulf Railway — Attraction in Fort Myers

1 star is way too generous!!! Please do not spend your money! Round trip was touted to be a 3 hour tour. Boarded at 5:45pm and weren't released until 11:45pm. Spent 6 hours, held captive! Train only moved 2 miles and stopped. Our view were mobile homes. No prior notice, the train would not be taking full route. Staff were rude. One server, threw our dessert on the table. Food was not edible & drinks were hot. Ran out of butter and cream for coffee. After 5 hours stuck on board, customers were asking if we could return to the train depot & were told, we could get off the train now (We were in the middle of a swamp). Staff also stated, calling 911 has been done before & it won't help. Spent almost $300, plus another $300 on a nearby hotel. People were getting really upset and wanted to leave but basically, we were stuck. No announcements prior or while on board. Kept turning A/C on & off. Had to wait over an hour, for a drunk party to be removed from the train. Begged for answers and were told nothing. Never, ever again!! Worst...

If you look at all my other reviews I rarely give a negative review. I feel the need this time because management then corporate totally ignored my request for a call back.January 21st was my 5th and last time I spend time and money with this "corporation" The show was fun as always but the food was lukewarm and the server was terrible. She was scratching her arms at the table, chewing on croutons, wiping her nose and touching her hair and face constantly. We asked for hot tea and the tea bags were delivered by hand, no holder, and dropped in the middle of the table. She then lost a credit card and left everyone's cards and receipts unattended on the table behind us while she tried to find Eli's lost card.All I requested was a call back from ANYONE and was ignored. It used to be a great night...

My organization reached out to this business for a donation of tickets as a raffle prize for one of our fundraisers. A man called our offices to decline and despite the fact that I was extremely polite and cordial with him on the phone, he was very rude and then hung up on me after I said "Thank you, I will make sure we remove you from our list". I can understand it might be annoying to be asked for a donation, but to treat an individual, who could be a potential customer, that way is bad business. I will never recommend any of my friends or associates to patron this business. And again, it's not because he declined to support our fundraiser, it is because of the very rude manor in which he dealt with me...