GameStop — Attraction in Fort Worth

If I could give this location no stars, I would. I came in today to pick up an item my Home store didn't have. My husband and I weren't greeted until we had been looking around for a few minutes. I asked the Assistant Store Lead Miguel, if he could possibly hold an item for me until Friday, he told me he would only hold it for today and tomorrow. His tone was unwelcoming, and he was very short with me. He had said he wasn't allowed to hold things that long and told me I could go on the app around 8pm - 9pm if I wanted it held till Friday. He was explaining this in a very confusing way, so I was not fully understanding at first, he became progressively irritable with me, hastily showing me what to do on his phone with little explanation, making it seem like he had better things to do. Nonetheless, I thanked him and apologized for my misunderstanding, I got no response from him. I then repeated myself, still no response from him. I was still standing at the counter when he told me that he needed to go take care of something and walked off. I grabbed the item and returned to checkout, which he seemed to take his time. He approached without a word, asked me to put in my phone number, asked if the item was all I needed, I replied yes, he circled the survey information, handed me the receipt and said have a nice day. Absolutely the worst customer service I have experienced with GameStop. It's really a shame that they got my business instead of my Home store on Hulen. I definitely will not be returning to this location. As for the item I asked him to hold? Think Geek was more than willing to hold it for me, since my home store...

My one stop shopping for everything Xbox, PS4 and Nintendo. From the consoles, peripherals, new and used games this is as good as it gets! Buying used games allows me to buy alot more games over buying new games at $60 a pop! They also sell all of the online gaming prepaid cards so getting a gift for a gamer is simple and easy without trying to figure out what game they may like. Just get them a Gamestop prepaid card if you're really in doubt about what to get them. It's also a great place to buy your new release game titles on release day so you can get pre-ordered extras that come with the game for pre-ordering it...

Great place to buy your games I enjoy coming to this one the most James the manager is super cool usually very clean and very organized, even though they have so many people coming in there messing stuff up all the time for me it's a great area the personally if you go in there I would ask for James some people can be snooty but for the most part it is nice and convenient if you live in this area I wouldn't avoid it and go out of my way to go somewhere else either...