Unfortunately, I had a poor experience here with the ski + boots + poles rental that my sister had. To explain what happened:
We rented on 1/1 in the am. At the initial time of rental, the employee present gave my sister 24.5s based off her shoe size, but barely took the time to ensure that the boots fit and didn't articulate any of the standard boot fitting questions ("is the boot snug, but not painfully tight?").
This tightness accentuated an ankle sprain and lost my sister two and a half skiing days, but that's also partially our fault for not checking the boot sizing more closely. Here's what was unforgivable and is driving this 1 star rating.
When we realized on day 3/4 that the 24.5s were too small, we asked the shop for the next size up. Instead of telling us that they had no 25.5s left and that we should go to a different Ski'N'See location, the infuriatingly lackadaisical employee simply gave my sister a pair of 26.5s and didn't tell us that they were two sizes up. Boots too loose are a major safety issue, and employee conduct was almost comically bad. I would not rent at this location -- go to the Park City Mountain base and save yourself...
Read moreI highly recommend the See N ski at the Hyatt Park City Place, Park City UT.
friendly and courteous staff reasonable rates - discounted rates if renting online. Self check-in helps speed up the rental process. convenience - if staying at the Hyatt, you can park your skis and poles on a rack outside the rental shop which you can pick up the next morning before you head to the slopes.
Thank you McLane! My family rented skies for the 2nd time and had an excellent experience. He made sure our boots and gear was all set up and verified we were comfortable. He also noted to save our rental record to help speed up future rentals. Sorry we missed seeing his GF's beautiful golden doodle this time around.
See N ski is your best bet when in...
Read moreRecently visited this ski rental place and was thoroughly impressed! The highlight of the experience was the exceptional customer service provided by Pedro and Enrique. They were not only knowledgeable about their equipment but also extremely kind and patient, making sure we had everything we needed for a great day on the slopes. Their recommendations were spot on and their friendly demeanor added to the overall experience. Would highly recommend this place for anyone looking for quality service and a personal touch. Thanks, Pedro and Enrique, for making our ski trip even...
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